Reply To: Cloud interface hangs on connecting on IE9-11 and Safari

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#3894
AvatarBritgirl
Keymaster

Can you tell us the following:

РNoMachine product and version on local machine, and also on the remote nodes (Workstation, Terminal  Server Node etc. You mentioned only Cloud Server on the main server.
– Whether the problem arises connecting to a physical or a virtual display.
– Specific local OS version
– Os on the remote server and nodes. If Linux, desktop version (GNOME, KDE, etc) on client and on server.

Additionally the logs would be useful. You can extract using the following instructions:

https://www.nomachine.com/AR07K00677