Reply To: Domain or admin password not accepted

Forums / NoMachine for Windows / Domain or admin password not accepted / Reply To: Domain or admin password not accepted

#6110
AvatarCato
Contributor

Hello Scool,

We failed to reproduce the issue described by you. However, similar behavior occurs when either username
or domainname are misspelled.

NoMachine supports 2 formats of domain usernames:

1. <domain>\<username>

2. <username>@<domain>

Please, make sure that credentials provided by you are valid.

If the problem persists, gather logs, following the instructions described here:

https://www.nomachine.com/AR07K00677

and send them to forum[at]nomachine[dot]com referencing your topic.