Reply To: Ubuntu 12.04LTS freeze with NX4 4.2.25

Forums / NoMachine for Linux / Ubuntu 12.04LTS freeze with NX4 4.2.25 / Reply To: Ubuntu 12.04LTS freeze with NX4 4.2.25

#4027
Avatarfra81
Moderator

Hi,

we weren’t able to reproduce this issue in our labs so far. Can you please send us the “.xsession-error” file located in the home directory of the user owning the desktop?

Also a full set of logs could be useful. You can gather them following the guidelines in this article: https://www.nomachine.com/AR07K00677.

You can send files to forum[at]nomachine[dot]com.

Can you please also explain what you mean exactly with “remote pc freeze, but only Gnome Shell”. Other applications continue to work?