A connection timeout has occurred while trying to connect

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  • #34837
    marben2021
    Participant

    Hi All,

    I have a problem in connecting my NoMachine laptop and desktop using a different modem.
    The error is something like this.
    A connection timeout has occurred while trying to connect to ‘10.74.228.88’ on port ‘24200’. The issue could either be caused by a networking problem, by a firewall or NAT blocking incoming traffic or by a wrong server address. Please verify your configuration and try again.
    Please see attached file for client-side saved logs.
    I’m using Windows 10.
    Please help.

    Best regards,
    Marben

    #34850
    Carin
    Participant

    Hi Marben2021,

    we received your logs, thank you! However, we could not find anything related to the problem you’re facing.

    If you have not done it yet, I suggest you take a look at this article:  How to connect over the internet to NoMachine behind a NAT router

     

     

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