Authentication error after restarting – if I reinstall, it works

Forums / NoMachine for Windows / Authentication error after restarting – if I reinstall, it works

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  • #35239
    SILKWINGS
    Participant

    As commented in the subject. NoMachine works until the host is restarted. Then an authentication error appears and is not resolved until NoMachine is uninstalled and reinstalled. On reboot or after a few days, it stops working again.

    Version OS Windows 10

    Version NoMachine 6.7.2

    Please can you help me with this? So far I have only found the solution of uninstalling and reinstalling NoMachine. (logs attached)

    #35259
    Cato
    Contributor
    #35298
    SILKWINGS
    Participant

    Thank you for your quick response.

    I have checked the link you provided and the NX user already belongs to the GPEDIT groups you indicated.

    What else can I check?

    Thank you.

    #35371
    Cato
    Contributor

    Can you please make sure that nx user privileges are preserved across reboots? If they are and the problem persists, gather server-side logs according to these instructions:
    https://knowledgebase.nomachine.com/DT11R00181#1.4
    Send them to forum[at]nomachine[dot]com, referencing the topic in the email subject.

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