Bad Install/Can’t Connect to Physical Desktop

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  • #13268
    MitchelValentine
    Participant

    I believe my remote NoMachine suite has been installed incorrectly and apt-get does nothing to help with that. I’m running on Lubuntu 16.04 and both machines run 5.1.62 free. Whenever I connect to the remote machine my computer tells me that no desktop is available, yet when I test it I can clearly see the remote machine has it’s screen on.

    #13330
    nars
    Contributor

    Hello MitchelValentine,

    thank you for reporting your issue to us. Information that “no desktop is available” is displaying on free license if server find running X server during startup but cannot find it when you connect to server using nomachine player. On our Lubuntu 16.04 NoMachine works well so may I ask you some questions which may help in investigation?

     

    – If you run “sudo /usr/NX/bin/nxserver –status” command on server side, nxnode service is enabled?

    – What is an output of command ps aux | grep X on server side?

    – Do you start desktop environment in any non default way? Similar symptoms occures if you shutdown/startup display environment without restarting NoMachine server for example using init command.

    – Do you use any non default Display Manager?

    – Output of command sudo /usr/NX/bin/nxserver –version” from server side also would be helpful.

    It’s very likely that running command “sudo /usr/NX/bin/nxserver –restart” on server machine will fix your issue. Anyway we will be very grateful for sending answers for questions above.

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