Black Box

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #2295
    ramkiller1
    Participant

    Hi All,

    I installed nomachine 4.0 on my CentOS 5.9. I have a NoMachine on my windows 7 PC that I try to connect to. I installed it on other centos 5.9 and it worked. This one is giving me a special issue. They all use GNOME. It is a physical computer. I can connect to it using NX port 4000 and enter username and password. Here is where the issue is.

    When it is connected, I press through “OK” then, at the end, I get this (see attached image).

    Can someone help?

    Attachments:
    #2319
    Britgirl
    Keymaster

    Can you try the latest release, NoMachine 4.1? If you are getting the same issue, we will then require the full set of logs.

    https://www.nomachine.com/AR07K00677

     

    #2369
    ramkiller1
    Participant

    Hi,

    I decided before I try it on my main pc, I tried it on another centos (same version). This one was working perfectly fine until.. I removed the 4.0 version and installed the newer version you said to install and reset the linux machine. After the reset, I logged in and now I cannot see the desktop Icons. The only thing that comes up is the nomachine server. I uninstalled the nomachine but I still have the same desktop issue.

    If I where to login to root account, I would get this prompt.

    Attachments:
    #2390
    reza
    Moderator

    Check out the following article and follow the instructions in Point 1.

    https://www.nomachine.com/AR02L00776

    #2428
    ramkiller1
    Participant

    Thanks this link worked to fix the login issue.

    Concerning my original problem, I reinstalled to the newer version. I then tried to use nomachine client to connect to the newly installed nomachine.

    I have two accounts on that Centos, root and rainbow. On the physical computer, its logged into rainbow. If I try NoMachine with rainbow credentials, I am asked for user authentication. I look on the physical machine, there is nothing asking me to allow or deny any users.

    If I try to login as root, I get the black screen in the png image I uploaded.

    I decided to go into the nxserver file and change #VirtualDesktopAuthorization 1 to #VirtualDesktopAuthorization 0 and take out the ‘#’.

    I then typed service nxserver restart

    Try to login again with rainbow credentials, I get the same User Authentication.

    On the physical centos, I cannot see nomachine in the taskbar (near the time) compared to other centos I have installed it on. I cannot open the GUI to make any changes.

    You mentioned a “full set of logs” where can I find that to send to you?

    Attachments:
    #2443
    ramkiller1
    Participant

    Hi,

    Disregard my last message that stated I made changes to the server file and it did not work. I tried it again and it stopped asking me for the authentication. But I still get the black screen.

    #2456
    Britgirl
    Keymaster

    Hi ramkiller1, we will still need logs. Follow the instructions here and send to issues[at]nomachine.com

    #2538
    ramkiller1
    Participant

    These are the logs.

    I also had another issue with a machine (I recreated the issue to get it into the logs). Another Centos Machine, I this error

    Could not start the display server.

    Error is 5: Input/output error

    Attachments:
    #3046
    Britgirl
    Keymaster

    A lot of bug fixes and improvements have been implemented in recent versions. Could you update and let us know if you continue to have problems. For now I will close this thread. Come and open a new topic if you need to.

Viewing 9 posts - 1 through 9 (of 9 total)

Closed because the user did not provide further feedback. Please notify us if you confirm that it is resolved or open a new topic if you have the same problem.