Black screen connecting from Windows to Mac

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  • #32448
    Avatarjsm
    Participant

    I am using 7.3.2 on both Windows and Mac.  When I connect from Windows to MacOS, it gives me a black screen and a cursor.  The cursor can control the mac, blindly.  Windows is 20H2 and Mac is 10.4.6.

    I have tried with hardware acceleration disabled and enabled on the mac server, but it didn’t make a difference.

    #32567
    AvatarCarin
    Participant

    Hi jsm,

    The MacOS version you’re using is 10.4.6 or 10.14.6? Thanks!

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