Black screen from ubuntu/debian to Windows 7

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  • #4795
    Yeris
    Participant

    Hi!

    I get a black screen when trying to connect from my Ubuntu 14.04 (Unity) to my Windows 7, strange because I get 5 to 10 seconds of normal work, and then the screen turns black.

    I have tried from another Linux this time a Debian 7 (gnome-shell 3) machine to the same wondows 7 laptop, and got the same issue.

    From Ubuntu to Debian works pretty well.

    (All physycal displays) I am on lastest free version of nomachine on all the computers. 4.2.27

    In the Windows Laptop I get this error:

    2014-09-28 16:43:46 378.500  4076 NXNODE   WARNING! Cannot open socket: 26002 Unknown error

    Any advice tip

    Regards

     

     

    #4805
    fra81
    Moderator

    Hi Yeris,
    can you please:

    1) try disabling “Use acceleration for display processing” (Server preferences -> Performance tab), should it make any difference;

    2) collect logs as explained in https://www.nomachine.com/AR07K00677 and send them to forum[at]nomachine[dot]com for investigation.

    Thanks.

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