Black screen on physical session

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  • #1911
    Olloff
    Participant

    Hi, recently found this great tool and so far can’t get it working so I hope for your help.

    Server machine:

    • Ubuntu 13.10
    • Linux 3.11.4-pf x86_64
    • Gnome 3.10
    • NoMachine – Version 4.0.369 – free
    • Physical desktop mode

    Client machine:

    • Xubuntu 13.10
    • Linux 3.12.2-pf+ i686
    • Xfce 4.10
    • NoMachine – Version 4.0.369 – free

     

    There are two types of tries, over unsuccesseful ones client gets long time to connect and after that gets error: “The connection with the server was lost” with next messages in nxerror.log

    Info: Handler started with pid 31773 on Tue Jan 28 07:50:18 2014.
    Info: Handling connection from 10.100.100.117 port 47646 on Tue Jan 28 07:50:18 2014.
    31773 31773 07:51:11 486.354 Io/IoFd: ERROR! Monitor for IoEventRead FD#6 has 1 waiters.
    31773 31773 07:51:11 486.413 Io/IoFd: ERROR! In method ‘deleteMonitors’ context [A].
    Error: Monitor for IoEventRead FD#6 has 1 waiters.
    Error: In class ‘IoFd’ method ‘deleteMonitors’ context [A].
    31773 31773 07:51:11 486.492 System/System: Abort called for system at 0x7fdbb48a6e80.
    31773 31773 07:51:11 486.540 System/System: Error is 35, ‘Resource deadlock avoided’.
    31773 31773 07:51:11 486.570 System/System: ERROR! Killing the current program.
    Error: Killing the current program.

    Successful tries gets no error in nxerror.log, but generate no other than black screen on client. Debug log listed below.

    #1958
    Britgirl
    Keymaster

    Hi, can you submit logs to forum[at]nomachine[dot]com? Looks like they were too big.

    #2235
    Olloff
    Participant

    I’m really sorry for the delay, here some logs you asked for: https://dl.dropboxusercontent.com/u/6436783/NX_ubuntu.log

    In fact, I’m tried to run nxserver on windows PC but have no luck at all: after login nxclient says “No available sessions”. It’s not the mater of the topic but I thought you may be interested in getting all possible data.

    But what I have – its error similar to that I have on Ubuntu linux (which makes me think I have some hardware incompatibility with nxserver):

    Io/IoFd: ERROR! Monitor for IoEventRead FD#6 has 1 waiters.
    Error: Monitor for IoEventRead FD#6 has 1 waiters.

    Complete log files here: https://dl.dropboxusercontent.com/u/6436783/windows7_log.7z

    #3216
    Britgirl
    Keymaster

    I advise you to update your software, we just released 4.1.29 and let us know if you are having issues still: https://www.nomachine.com/SU02L00100

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