Blocked by firewall or NAT blocking incoming traffic

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  • #34203
    Areeen
    Participant

    I am getting the following error while connecting remote desktop.

    A connection timeout has occurred while trying to connect to ‘100.96.227.49’ on port ‘24044’. The issue could either be caused by a networking problem, by a firewall or NAT blocking incoming traffic or by a wrong server address. Please verify your configuration and try again.

    Below are the connection logs… Could you please help someone to clear this issue.

    Info: Starting NoMachine version 7.6.2.

    Info: Loading settings from ‘C:\Users\HP\.nx\config\player.cfg’.

    Info: Loaded translation files for ‘English’.

    148 16124 12:50:32 704.432 Main: Creating the client session.

    148 16124 12:50:32 720.060 ClientSession: Initializing session at 0x016ce000.

    148 16124 12:50:32 902.386 ClientSession: Initialized session at 0x016ce000.

    148 16124 12:50:32 909.083 ClientSession: Starting session at 0x016ce000.

    148 16124 12:50:32 909.083 ClientSession: Going to start session ‘C:\Users\HP\Documents\NoMachine\Connection to 192.168.1.102.nxs’.

    148 16124 12:50:32 955.944 ClientThread: Creating new thread.

    148 16124 12:50:32 955.944 Connection: Initializing connection at 0x0510fc50.

    148 16124 12:50:32 971.569 Connection: Initialized connection at 0x0510fc50.

    148 16124 12:50:32 971.569 Connection: Starting connection at 0x0510fc50.

    148 16124 12:50:32 971.569 ClientDaemonConnector: Starting a new connection to host ‘100.96.227.49’ on port ‘24044’.

    148 16124 12:50:32 971.569 Connection: Started connection at 0x0510fc50.

    148 16124 12:50:32 987.193 ClientSession: Started session at 0x016ce000.

    Info: Slave server running with pid 7380.

    Info: Listening to slave connections on port 49335.

    148 16124 12:50:33 018.460 Main: Entering the GUI event loop.

    148 16124 12:51:02 986.107 Connection: Connection at 0x0510fc50 failed.

    148 16124 12:51:02 986.107 ClientSession: Runnable at 0x0510fc50 caused the session at 0x016ce000 to fail.

    148 16124 12:51:02 986.107 ClientSession: Failing reason is ‘A connection timeout has occurred while trying to connect to ‘100.96.227.49’ on port ‘24044’. The issue could either be caused by a networking problem, by a firewall or NAT blocking incoming traffic or by a wrong server address. Please verify your configuration and try again.’.

    148 16124 12:51:03 001.731 ClientSession: Stopping session at 0x016ce000.

    Info: Slave server running with pid 10808.

    Info: Listening to slave connections on port 63525.

    148 16124 12:51:03 048.588 Connection: Stopping connection at 0x0510fc50.

    148 16124 12:51:03 064.210 ClientDaemonConnector: Stopping the current connection.

    148 16124 12:51:03 064.210 Connection: Stopped connection at 0x0510fc50.

    148 16124 12:51:03 126.708 ClientSession: Stopped session at 0x016ce000.

     

    #34242
    Carin
    Participant

    Hi Areeen,

    It looks like this is an issue related to your network configuration.  You can take a look at this article to help you check your network settings How to connect to NoMachine when the server is behind a NAT router or a firewall

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