Cannot close NoMachine application

Forums / NoMachine for Linux / Cannot close NoMachine application

This topic contains 6 replies, has 3 voices, and was last updated by Avatar graywolf 5 hours, 47 minutes ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #23877
    Avatar
    ticotexas
    Participant

    On Ubuntu 19.04, when I right click the tray icon and choose ‘close theĀ  NoMachine application’ , then enter the administrator password as prompted, NoMachine keeps running and never closes. I also cannot kill it manually. It restarts itself. If I reboot, it starts upon boot as well even though not selected that way in settings. Basically I cannot seem to shut it down without potentially uninstalling it. Any suggestions?

    #23901
    Avatar
    Britgirl
    Keymaster

    Does this help?

    Disabling the automatic start-up of NoMachine at boot time

    https://www.nomachine.com/AR04L00800

    #23914
    Avatar
    graywolf
    Moderator

    Try to open a terminal window and run the command

    sudo -l

    what do you get?

    By the way, you can shutdown NoMachine server also using this command:

    sudo /etc/NX/nxserver --shutdown

    #23929
    Avatar
    ticotexas
    Participant

    Yes, that did help close it from the terminal. thanks. I still cannot figure out why it would not shut down using the !M icon however

    #23931
    Avatar
    ticotexas
    Participant

    I get:
    Matching Defaults entries for username on laptop:
    env_reset, mail_badpass,
    secure_path=/usr/local/sbin\:/usr/local/bin\:/usr/sbin\:/usr/bin\:/sbin\:/bin\:/snap/bin

    User username may run the following commands on laptop:
    (ALL : ALL) ALL

    #24025
    Avatar
    Britgirl
    Keymaster

    Please send us the logs from the server side. You can extract them following the instructions here, https://www.nomachine.com/DT10O00163.
    Send them to forum[at]nomachine[dot]com making sure to reference the topic’s title in the subject of your email. Thanks.

    #24028
    Avatar
    graywolf
    Moderator

    Please, also collect the .nx directory in the user’s home on server side. You can do it also from the command line:

    tar -cvp --exclude 'cache*' --exclude 'images' --exclude 'temp' $HOME/.nx | gzip -c >nxdir.tar.gz

Viewing 7 posts - 1 through 7 (of 7 total)

You must be logged in to reply to this topic.