Cannot create the home directory for the nx user

Forums / NoMachine for Windows / Cannot create the home directory for the nx user

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  • #39805
    McVitas
    Participant

    Hello, I am trying to install NoMachine on my work laptop and get this message. Maybe there is some policy preventing something. I have checked nxinstall.log and can’t see what is the problem as all messages are result: OK. I also tried creating c:\users\nx in advance before setup but still get this error. I suppose it cannot copy Default user there? But there is no message related to what actually goes wrong. Please see the attached logfile

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    #39808
    zaq
    Contributor

    Hello McVitas,

    Looks like you have a problem with creating a profile of user nx.
    There are 2 possible reason:

    1. Do you use domain users/LDAP/ActiveDirectory? Do you have non
    standard restrictions for users?

    2. It’s possible that default user profile on your host might be
    corrupted. You can try to create few user accounts and check if
    it’s possible to login on their desktops. If you experience any
    problems, please refer to this Stack Overflow thread:

    https://superuser.com/questions/947398/cant-login-with-new-local-users-in-windows-10

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