November 5, 2020 at 11:38 #30227
Inotamira, provided you are using Arch on Xorg and not Wayland, you could submit logs as Mth wrote just above. This topic is specifically related to Arch on Xorg. If you’re using Wayland or another distro, you should open a new topic.
loulou921222, please submit the logs as requested.
I’d like to add at this point that Arch is not one of the officially supported distros which are Ubuntu, Fedora, Red Hat (and CentOS), Debian, Suse (and OpenSuse). The official list is here: https://www.nomachine.com/AR07H00568. Having an “officially supported list” doesn’t mean we won’t investigate and fix NoMachine-related problems are sometimes brought to our attention on other Linux flavours, such as this one with Arch on Xorg 🙂
As this article states: https://www.nomachine.com/AR11K00740
“Troubleshooting X problems can be complex. Troubleshooting desktop environments can be complex.”November 5, 2020 at 18:51 #30230
Thank you, however the problem is not specific to the login window. If I switch to another TTY (not logging into the account in a X server), and restart the server, I can connect with NoMachine even just on the login screen. It’s only when I startup the system for the first time that for the first hour, NoMachine can’t see the X server running, regardless of if I have logged in or not.
This evening I’ll get back to that machine and try to get a log, I will have to completely restart the computer because restarting the server doesn’t allow me to re-produce the problem, NoMachine works after the server has been restarted just on the login screen.
I’ll try doing nxserver –logrotate, then restarting the machine, and hopefully that’ll collect the necessary logs.November 5, 2020 at 18:51 #30232
I have followed the instructions from “Server on Linux”, then restarted the computer so reproduce the problem, and then created the compressed log files, here they are 🙂
Attachments:November 16, 2020 at 12:38 #30367
Sorry, I didn’t read it clearly last time, I have sent the logs by email just now.November 19, 2020 at 18:18 #30462
We got the logs thank you and will update the topic soon 🙂November 20, 2020 at 09:56 #30473
We are still not able to reproduce this problem and the logs you submitted were not complete. Either you didn’t enable debug or they are not from the Xubuntu server host. (the quickest way to enable logs: https://www.nomachine.com/DT10O00162)November 23, 2020 at 08:36 #30487
I’ll do it again, here are my exact steps this time:
1. sudo /etc/NX/nxserver –logrotate
2. sudo /etc/NX/nxserver –debug –enable all
3. restart the computer, reproducing the problem
4. sudo /etc/NX/nxserver –debug –collect
5. collecting it from /usr/NX/var/log/archives
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