Cannot install latest version (6.9.2.1) on Ubuntu 16.04

Forums / NoMachine for Linux / Cannot install latest version (6.9.2.1) on Ubuntu 16.04

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  • #25191
    Avatarescondido
    Participant

    My remote server crashed and NoMachine logged me out. Reset server, but I couldn’t log back in and saw an error that it wasn’t able to create a display. I couldn’t find a solution, so I uninstalled usingĀ  “sudo dpkg- r nomachine” andĀ  ” sudo rm -rf /usr/NX.” As far as I know, there shouldn’t be any left over files. I can login using ssh and other software just fine.

    The new installation is failing regardless if I install using root or a sudo user. Server is updated and I’ve download both the deb and tar files to /tmp, as well as /usr. I know the tar works differently. Same issue crops up. The installation isn’t setting the correct rights for a few files, namely the config and ssh files. I see a variety of owner/group permissions view the folder in /usrNX, but I have no idea what the correct settings should be. I attached the log. Listed below is the putty output.

    I’d appreciate any help resolving this issue, thanks.

    #25224
    Avatarhawk
    Contributor

    Unfortunately we will need some additional information. Those should tell us where the real problem is. Please collect /usr/NX/var/log/nxinstall.log and /usr/NX/var/log/nxupdate.log (if it exist) files. Output from commands ls -ltr /usr/NX/etc/ and uname -a will be very useful. Send those information to forum[at]nomachine[dot]com, please.

    #25250
    Avatarescondido
    Participant

    I just an email with the requested information. Let me know if you need anything else. Thanks.

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