Cannot install latest version ( on Ubuntu 16.04

Forums / NoMachine for Linux / Cannot install latest version ( on Ubuntu 16.04

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    My remote server crashed and NoMachine logged me out. Reset server, but I couldn’t log back in and saw an error that it wasn’t able to create a display. I couldn’t find a solution, so I uninstalled usingĀ  “sudo dpkg- r nomachine” andĀ  ” sudo rm -rf /usr/NX.” As far as I know, there shouldn’t be any left over files. I can login using ssh and other software just fine.

    The new installation is failing regardless if I install using root or a sudo user. Server is updated and I’ve download both the deb and tar files to /tmp, as well as /usr. I know the tar works differently. Same issue crops up. The installation isn’t setting the correct rights for a few files, namely the config and ssh files. I see a variety of owner/group permissions view the folder in /usrNX, but I have no idea what the correct settings should be. I attached the log. Listed below is the putty output.

    I’d appreciate any help resolving this issue, thanks.


    Unfortunately we will need some additional information. Those should tell us where the real problem is. Please collect /usr/NX/var/log/nxinstall.log and /usr/NX/var/log/nxupdate.log (if it exist) files. Output from commands ls -ltr /usr/NX/etc/ and uname -a will be very useful. Send those information to forum[at]nomachine[dot]com, please.


    I just an email with the requested information. Let me know if you need anything else. Thanks.

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