Can’t access admin function after installation

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  • #42512
    fhbartlett
    Participant

    I can’t make any changes to the server settings – I get “Authentication failed, please try again”.

    Also, the installation failed to find my external IP address, which has never been a problem with NoMachine before.

    I installed NoMachine 8.2.3 on Fedora 37 running kernel 6.0.18 and Gnome 43.2 (X11).

    The nxserver.log file has 115 instances of “Features/Features: WARNING! Assuming kernel version 5 compatibility.” and 1 of “Warning: ALREADY_ENABLED: ‘5353:udp’ already in ‘public’”.

    nxinstall.log has 3 warnings:

    • 700 Result: Warning: SELinux userspace will refer to the module from /usr/NX/scripts/selinux/fedora25/nx-unconfined.pp as nx rather than nx-unconfined
    • 700 Removed key: FileTransferWarning.
    • 700 Removed key: FileTransferWarningSize.

    There were no reported errors.

    I haven’t yet tried to connect to a remote machine.

    Thanks,

    Fred

    #42538
    Britgirl
    Participant

    Hi,

    We’ve tested on Fedora 37 and not encountered authentication issues. Regarding failed authentication to change server settings, start terminal as user attempting to authenticate and call:

    sudo -l -U <username> /bin/pwd

    What’s the output of above command?

     

    the installation failed to find my external IP address, which has never been a problem with NoMachine before.

    In NoMachine version 8, UPnP/NAT-PMP is disabled by default in the Free Edition. To get access to your computer over the internet, NoMachine’s UPnP/NAT-PMP port mapping must be enabled by hand (‘Server settings -> Ports’ -> Select the service and click on Configure); or alternatively, your router can be configured with the appropriate port-forwarding rule. When port-mapping/port-forwarding is enabled, remote NoMachine connections will be possible (more info section 2.2 https://kb.nomachine.com/AR04S01122).

    Regarding the other issue you mention, it looks to be related to authentication

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