Can't connect from windows 7 to Ubuntu

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  • #604
    seamus.carroll
    Participant

    Ubuntu 12.04.3 LTS – nomachine_4.0.362_1_x86_64.tar.gz
    Windows 7 – nomachine_4.0.362_1.exe

    During install nxd fails to start. I am not finding details for this failure:
    nxinstall.log:NX> 500 ERROR: Cannot start service: nxd..

    I was able to get it going by running:
    sudo ./nxserver --start nxd

    When I try to connect using protocol NX and port 4000 the client reports:

    Could not connect to the server.
    Error is 5: Input/output error

    The server log shows:

    cat /usr/NX/var/log/nxd.log
    Info: Server started with pid 5558 on Thu Nov 7 13:53:39 2013.
    Info: Listening for connections on any interface on port 4000.
    Info: Accepting connections from any host with encryption enabled.
    Info: Connection from 10.33.19.180 port 51754 accepted on Thu Nov 7 13:54:06 2013.
    Info: Connection from 10.33.19.180 port 51754 process 5579 started on Thu Nov 7 13:54:06 2013.
    Warning: Handler process 5579 exited with code 13, 'Permission denied'.
    Info: Connection from 10.33.19.180 port 51754 process 5579 closed on Thu Nov 7 13:54:06 2013.

    The only other interesting thing I could find is:

    cat nxerror.log
    Error: '/etc/NX/server/localhost/client.cfg' has wrong permissions.
    Error: '/etc/NX/server/localhost/client.cfg' has wrong permissions.
    1878 1878 20:59:40 919.349 System/System: WARNING! Child pid 1887 not handled in system at 0x7fe75b94adc0.
    

    Any ideas? I have looked all over and am not finding reference to this. I used this guide to install:
    https://www.nomachine.com/DT09K00056

    #652
    Britgirl
    Keymaster

    It could be a problem with permissions. Can you send us the output of the following command?

    ls -laR /etc/NX

    You can fix permissions of files in the directory /etc/NX/server/localhost by executing:

    sudo chmod 644 /etc/NX/server/localhost/*

    If this doesn’t work, then send us what’s in /usr/NX/var. You can send it to issues[at]nomachine.com.

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