Can’t connect once away from home

Forums / General Discussions / Can’t connect once away from home

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #38750
    Holly
    Participant

    Hi guys,

    I’m probably being a little stupid and I’ve searched the support forums, but I can’t solve this one.

    I installed the server on my Windows 10 (x64) and then my Amazon Fire Tablet (Android client app 6.1.9)
    I followed the instructions and all works fine. I can remotely control my PC on my tablet. It’s great!
    However…

    Once I travel away from home and attempt access, it won’t connect.

    It’s probably something very simple in the settings, but I’m not that tech savvy so would love some simple advice please!

    Fingers crossed and thanks in advance…

    Holly

    #38760
    Britgirl
    Keymaster

    Hi Holly, this sounds like you need to open port-forwarding on your home router. See this article for the explanation and further tips:

    How to connect to NoMachine when the server is behind a NAT router or a firewall
    https://www.nomachine.com/AR11L00827

     

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.