Can’t control mouse and keyboard when connected

Forums / NoMachine for Linux / Can’t control mouse and keyboard when connected

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  • Author
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  • #34440
    otlichnik73
    Participant

    Client: Linux Mint 20.1 Cinnamon desktop, Server: Ubuntu 20.04 fresh install, headless desktop. NoMachine version 7.6.2 on both

    Able to connect, but keyboard and mouse do not function. Can you help troubleshoot, please?

    Cheers!

    #34507
    graywolf
    Moderator

    Would you tell me whether the problem arises connecting to a physical or a virtual display?
    Did you notice if remote desktop is actually updating (e.g. clock changes after a minute).
    Would you collect the server logs and send to forum (at) nomachine (dot) com?

    #34509
    otlichnik73
    Participant

    Yes, I noticed that the display does not update. That is the problem. It is just frozen in the state that it connected to.

    Not sure what you mean about the display. The host is headless, the guest has a monitor. So I connect and on the guest monitor I see the static picture of the host desktop; I can move the mouse around but has no effect.

    #34845
    graywolf
    Moderator

    Hello, otlichnik73.

    It looks you got an issue with a headless server host. You would find this useful: How to solve black screen on Linux headless machines

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