Can’t create a new virtual desktop on ubuntu 14.04

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  • #9168
    jonilaserson
    Participant

    Tried connecting to it from both Windows and another Linux machine, and I get the same behavior:

    Once I click on “create a new virtual desktop” I return to the same screen, no error message is provided.

    When I go to the system logs of the Ubuntu machine I’m trying to connect to, I see the following message:

    Nov 24 13:38:24 monster7 gnome-session[27916]: WARNING: software acceleration check failed: Child process exited with code 1
    Nov 24 13:38:24 monster7 gnome-session[27916]: CRITICAL: We failed, but the fail whale is dead. Sorry….

    Please help!

    I’m using NoMachine-Workstation-evaluation 5.0.47 on ubuntu 14.04. For client I’m using NoMachine version 5.0.47.

    #9573
    Britgirl
    Keymaster

    Can you send us the logs? Please check this document for instructions.
    https://www.nomachine.com/DT07M00098

    Send them to forum[at]nomachine[dot]com.

    #9616
    ajwdewit
    Participant

    Hi,

    I run into exactly the same problem  on ubuntu 14.04 with the same message in the system log. I can take over the physical display, I can start a custom session with the console but I cannot create a new virtual desktop.

    I am using nomachine-workstation (evaluation license) 5.0.58-2 on ubuntu together with enterprise client 5.0.58 on windows7

    Is there a fix already available for this problem? I attached the log files as requested here https://www.nomachine.com/DT07M00098

     

    #9773
    Britgirl
    Keymaster

    Try the workaround available here:

    A black screen is displayed when running virtual desktops on Unity 3D or GNOME 3 and proprietary drivers

    https://www.nomachine.com/AR09L00814

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