Can’t interact with PC after certain game is launched

[Mantelis]

Hi,

Basically after launching game called Blade and Soul, the windows does not take any input of keyboard or mouse, only middle mouse button is working. Any1 else maybe utilizing the same thing? Any ideas what can cause this or any solution?

I can send CTRL ALT DELETE command which brings the taskmanager but this is no use.

[Britgirl]

Hi,

please clarify:

what OS version do you have on the client and on the server side?

what NoMachine products and version do you have installed both sides?

Thanks.

 

[Mantelis]

Hi,

NoMachine version 8.2.3 Windows on both PCs-

Windows version: 21H2 OS build 19044.2364

I remember this being actual with older versions of Windows and NoMachine versions.

I think that the game puts some sort of overlay which prevents the game interaction over the remote connection ( I mean I dont know how these button of keyboard and mouse actions are generated, but this seems to prevent it)

so I am wonder if anyone else had same issue and has a solution to overcome it.

Maybe some of the devs can reproduce this and comment?

[Britgirl]

We reproduced it 🙂
Here is the link to the Trouble Report: https://kb.nomachine.com/TR01U10748

The workaround is to enter the connection menu Ctrl-Alt-0 and add from there.

1. Forwarding mouse and keyboard from client side:

session settings -> devices -> connect a USB device -> forward local mouse and keyboard

2. Activating remote cursor:

session settings -> input -> keyboard and mouse -> check option “always show remote cursor pointer”

[Mantelis]

Hi,

This is amazing, this is a game changer, thank you a lot!.

But I am having this error:

Failed to connect the device ‘Razer DeathStalker’.

Also, this means that I have to have a keyboard and mouse to successfully control the PC?

I am also struggling to understand who is the client here, is it the PC I am connecting to?

[Mantelis]

Hi,

I figured this out. Yes, this seems to work, but then I cant control the host 😀

Is it recommended like to forward like 2nd set of keyboard/mouse to the client?

[Giorgi-G.]

Hi,

You0re right. As you “forwarded” your mouse and kb to the remote machine (server machine), you won’t be able to use it on your client machine (the one you are connected from).

So to use this workaround, you will need a second set of KB and a mouse.

[Author]

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