Cloud Server: Add node, option: is not valid

Forums / NoMachine Cloud Server Products / Cloud Server: Add node, option: is not valid

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This topic contains 1 reply, has 2 voices, and was last updated by Avatar irek 2 years ago.

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  • #15302
    Avatar
    devon
    Participant

    Hi,

    In Azure, I have 2 Windows 10 VMs, one with Cloud Server Evaluation (VM A) installed and another with the client installed (VM B).

    Trying to add a node to the cloud server through the web gui, following steps provided here: https://www.nomachine.com/adding-nodes-to-enterprise-and-cloud-server-via-the-gui

    When accessing the public ip and port of the cloud server, logging in as the admin user for the cloud server, I click add node and then am shown the error message: Option: is not valid, see attached.

    The nxserver logs show:

    2017-07-21 14:53:31 136.085  6612 NXSERVER User ‘devon’ logged in from ‘<ip>’ using authentication method password.

    2017-07-21 14:53:31 140.085  8080 NXWEBPLAYER User ‘devon’ logged into server ‘localhost’

    2017-07-21 14:53:34 015.613  6612 NXSERVER ERROR! Sending error message ‘NX> 500 ERROR: Last operation failed.’

    When RDP’ing to VM A I am able to connect to VM B, only one trying to add nodes do I run into trouble.

    Thank you,
    Devon

    #15321
    Avatar
    irek
    Participant

    Hello devon,

    We will need debug NoMachine Cloud server logs to investigate further. Please follow the instructions here:

    https://www.nomachine.com/DT07M00098#1

    especially point

    1.1


    Edit the /usr/NX/etc/server.cfg  file. Uncomment and set the following:

    SessionLogLevel 7

    and  1.3:


    1.3. If you have a Cloud Server installed and the problem affects sessions by the web:
    Edit the /usr/NX/etc/cloud.cfg  file. Uncomment and set the following:

    SessionLogLevel 7

    Send them to forum[at]nomachine[dot]com

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