Connecting but then error 138

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  • #4661
    dmegatool
    Participant

    Hi !

    I’m trying to connect to an XP machine from Windows 8.1. It’s working great on 4 computers on the same network. Only one cause this problem. It connects, ask for password, then the screen stays black. Then, it’s error 138. How do I make this work ? Here’s the log :

    Info: Starting NoMachine version 4.2.17.

    Info: Loading settings from ‘C:\Users\Martin-Pierre\.nx\config\player.cfg’.

    2560 6000 10:44:09 184.562 Main: Exception handling library not loaded.

    2560 6000 10:44:09 184.562 Main: Creating the client session.

    2560 6000 10:44:09 184.562 ClientSession: Initializing session at 0x0234f460.

    2560 6000 10:44:09 344.673 ClientSession: Initialized session at 0x0234f460.

    2560 6000 10:44:09 344.673 Main: Entering the GUI event loop.

    2560 6000 10:44:13 507.923 ClientSession: Starting session at 0x0234f460.

    2560 6000 10:44:13 507.923 ClientSession: Going to start session ‘C:\Users\Martin-Pierre\Documents\NoMachine\Dooly’s Henri 4 – Bar 2.nxs’.

    2560 6000 10:44:13 523.545 Connection: Initializing connection at 0x03cf6d18.

    2560 6000 10:44:13 523.545 Connection: Initialized connection at 0x03cf6d18.

    2560 6000 10:44:13 523.545 Connection: Starting connection at 0x03cf6d18.

    2560 6000 10:44:13 523.545 ClientDaemonConnector: Starting a new connection to host ‘25.126.205.33’ on port ‘4000’.

    2560 6000 10:44:13 523.545 Connection: Started connection at 0x03cf6d18.

    2560 6000 10:44:13 523.545 ClientSession: Started session at 0x0234f460.

    Info: Connection to 25.126.205.33 port 4000 started at 10:44:13 554.802.

    2560 5704 10:44:15 148.815 ClientSession: A valid certificate for this server was found.

    2560 6000 10:44:17 920.655 ClientSession: Going to query for available services.

    2560 6000 10:44:18 186.298 UiRemoteSessionList: Going to automatically select the first session.

    2560 6000 10:44:18 233.180 ClientSession: Going to query for available services.

    2560 6000 10:44:18 311.311 ClientSession: WARNING! Could not map the UDP port using UPnP.

    2560 6000 10:44:18 311.311 ClientSession: Going to attach session at index ‘0’.

    LogStream: WARNING! Thread 6000 appended empty string.

    2560 6000 10:44:18 358.191 Keyboards: WARNING! Unexpected keyboard rule format ‘(empty)’.

    2560 6000 10:44:18 358.191 Keyboard: WARNING! Could not determine the current keyboard layout, fallback to ‘en_US’.

    LogStream: WARNING! Thread 6000 appended empty string.

    LogStream: WARNING! Thread 6000 appended empty string.

    2560 6000 10:44:18 358.191 Keyboard: Current model ‘evdev’ session model ‘evdev’ layout ‘en_US’ variant ‘(empty)’ options ‘(empty)’.

    2560 6000 10:44:29 243.204 ClientSession: Stopping the connector before creating the proxy.

    2560 6000 10:44:29 243.204 ClientDaemonConnector: Stopping the current connection.

    Info: Display running with pid 4896.

    Session: Starting session at Fri Sep 12 10:44:29 2014.

    Info: Slave server running with pid 7224.

    Info: Listening to slave connections on port 13005.

    2560 6000 10:44:29 296.239 Connection: Stop reading after switching the connection.

    2560 3308 10:44:59 254.522 ProxySession/ProxySession: ERROR! Shutting down with startup timeout expired.

    Error: Shutting down with startup timeout expired.

    Session: Session terminated at Fri Sep 12 10:44:59 2014.

    2560 3308 10:44:59 254.522 ClientTransResetCallback: WARNING! The NX transport terminated with error ‘138’ ‘Connection timed out’.

    2560 4896 10:44:59 254.522 Encryptor/Encryptor: WARNING! Destroying pending buffer with 89 bytes.

    2560 6000 10:44:59 296.532 ClientSession: Exiting from the client transport loop.

    2560 6000 10:44:59 296.532 ClientSession: The transport closed with reset ‘1’ error ‘138’.

    2560 6000 10:44:59 296.532 ClientSession: Session at 0x0234f460 failed.

    2560 6000 10:44:59 296.532 ClientSession: Failing reason is ‘The connection with the server was lost.

     

    Error is 138: Connection timed out.’.

    2560 6000 10:44:59 299.531 ClientSession: Stopping session at 0x0234f460.

    2560 6000 10:44:59 315.541 Connection: Stopping connection at 0x03cf6d18.

    2560 6000 10:44:59 315.541 ClientDaemonConnector: Stopping the current connection.

    2560 6000 10:44:59 316.546 Connection: Stopped connection at 0x03cf6d18.

    2560 6000 10:44:59 316.546 ClientSession: Going to kill all children.

    2560 6000 10:44:59 335.557 ClientSession: Stopped session at 0x0234f460.

    2560 6000 10:45:58 125.597 ClientSession: Starting session at 0x0234f460.

    2560 6000 10:45:58 125.597 ClientSession: Going to start session ‘C:\Users\Martin-Pierre\Documents\NoMachine\Dooly’s Henri 4 – Bar 2.nxs’.

    2560 6000 10:45:58 145.607 Connection: Finishing connection at 0x03cf6d18.

    2560 6000 10:45:58 145.607 ClientDaemonConnector: Stopping the current connection.

    2560 6000 10:45:58 149.612 Connection: Finished connection at 0x03cf6d18.

    2560 6000 10:45:58 149.612 Connection: Initializing connection at 0x03cf6d18.

    2560 6000 10:45:58 150.610 Connection: Initialized connection at 0x03cf6d18.

    2560 6000 10:45:58 150.610 Connection: Starting connection at 0x03cf6d18.

    2560 6000 10:45:58 150.610 ClientDaemonConnector: Starting a new connection to host ‘25.126.205.33’ on port ‘4000’.

    2560 6000 10:45:58 151.611 Connection: Started connection at 0x03cf6d18.

    2560 6000 10:45:58 163.619 ClientSession: Started session at 0x0234f460.

    Info: Connection to 25.126.205.33 port 4000 started at 10:45:58 172.626.

    2560 4244 10:45:59 722.852 ClientSession: A valid certificate for this server was found.

    2560 6000 10:46:03 816.435 ClientSession: Going to query for available services.

    2560 6000 10:46:04 092.797 UiRemoteSessionList: Going to automatically select the first session.

    2560 6000 10:46:04 144.327 ClientSession: Going to query for available services.

    2560 6000 10:46:04 238.843 ClientSession: WARNING! Could not map the UDP port using UPnP.

    2560 6000 10:46:04 239.844 ClientSession: Going to attach session at index ‘0’.

    LogStream: WARNING! Thread 6000 appended empty string.

    2560 6000 10:46:04 240.844 Keyboards: WARNING! Unexpected keyboard rule format ‘(empty)’.

    2560 6000 10:46:04 241.845 Keyboard: WARNING! Could not determine the current keyboard layout, fallback to ‘en_US’.

    LogStream: WARNING! Thread 6000 appended empty string.

    LogStream: WARNING! Thread 6000 appended empty string.

    2560 6000 10:46:04 241.845 Keyboard: Current model ‘evdev’ session model ‘evdev’ layout ‘en_US’ variant ‘(empty)’ options ‘(empty)’.

    2560 6000 10:46:15 236.863 ClientSession: Stopping the connector before creating the proxy.

    2560 6000 10:46:15 236.863 ClientDaemonConnector: Stopping the current connection.

    Session: Starting session at Fri Sep 12 10:46:15 2014.

    Info: Slave server running with pid 7948.

    2560 6000 10:46:15 261.880 Connection: Stop reading after switching the connection.

    Info: Listening to slave connections on port 13006.

    2560 1700 10:46:45 245.510 ProxySession/ProxySession: ERROR! Shutting down with startup timeout expired.

    Error: Shutting down with startup timeout expired.

    Session: Session terminated at Fri Sep 12 10:46:45 2014.

    2560 1700 10:46:45 245.510 ClientTransResetCallback: WARNING! The NX transport terminated with error ‘138’ ‘Connection timed out’.

    2560 4896 10:46:45 245.510 Encryptor/Encryptor: WARNING! Destroying pending buffer with 89 bytes.

    2560 6000 10:46:45 245.510 ClientSession: WARNING! Overriding current signaling socket ‘1252’.

    2560 6000 10:46:45 251.513 ClientSession: Exiting from the client transport loop.

    2560 6000 10:46:45 251.513 ClientSession: The transport closed with reset ‘1’ error ‘138’.

    2560 6000 10:46:45 251.513 ClientSession: Session at 0x0234f460 failed.

    2560 6000 10:46:45 251.513 ClientSession: Failing reason is ‘The connection with the server was lost.

     

    Error is 138: Connection timed out.’.

    2560 6000 10:46:45 253.514 ClientSession: Stopping session at 0x0234f460.

    2560 6000 10:46:45 263.520 Connection: Stopping connection at 0x03cf6d18.

    2560 6000 10:46:45 263.520 ClientDaemonConnector: Stopping the current connection.

    2560 6000 10:46:45 264.521 Connection: Stopped connection at 0x03cf6d18.

    2560 6000 10:46:45 264.521 ClientSession: Going to kill all children.

    2560 6000 10:46:45 273.528 ClientSession: Stopped session at 0x0234f460.

     

    #4672
    graywolf
    Moderator

    Hello. May you collect the log files from the Windows XP server? You can find instructions in this document:

    https://www.nomachine.com/AR07K00677

     

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