Connecting NoMachine Ubuntu 16.04 to NoMachine Windows 10 within VPN

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  • #27279
    Avataraalder
    Participant

    Hi all

    I have a problem that I don’t get resolved.

    Situation:
    I have to work on a PC running Windows 10 in my medical practice. In my home office I run Ubuntu 16.04. I use two zywalls usg20-vpn to establish a VPN between the two offices. The VPN-Tunnel works fine. Head_SUBNET: 192.168.11.0/24 (medical practice) and Branch_SUBNET: 192.168.10.0/24 (home office). The PC running Windows 10 has the fix IP 192.168.11.20.  In my home office I get the IP via DHCP from Branch_SUBNET. I have no problem to connect to another linux computer in my medical practice with the fix IP 192.168.11.10 e.g. using FileZilla to interchange files.
    But I’m not able to connect to my Windows 10 computer using NoMachine.
    Some month ago my zywall usg20 crashed. The computer expert who was involved in my IT-infrastructure in my medical practice had installed two new usg20-vpns with the formerly backuped config-files. I never had problems using NoMachine with the same computers using VPN on the former usg20. But now … I have no idea what’s goes wrong.
    On both computers I use NoMachine free version.

    Attachments:
    – logfile (session)
    – server.cfg
    – player.cfg

    I’m grateful for the help.

    Kind regards
    Aaron

    #27375
    AvatarBritgirl
    Keymaster

    Any attachments can be sent to forum[at]nomachine[dot]com. If they are large files, or too many, attaching can sometimes fail. Make sure you include the title of your topic in the subject. Thanks!

    #27562
    Avataraalder
    Participant

    I try again to attach the config-files.

    I renamed them as .txt.

    #27588
    AvatarBritgirl
    Keymaster

    Send the refused file via email to the address I indicated in my earlier reply, thank you. At this point I would also send us the full set of logs. To extract logs, see the following article, https://www.nomachine.com/AR10K00697.

    We need them from both the server side and the client side (the computer you are connecting to, not only from the computer you are connecting from).

    Can you tell me what message you are getting when trying to connect to your Windows machine? Are you able to connect the other way round, from the Windows computer to your Linux computer?

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