Connecting to Cloud Server: Could not find local node for local session

Forums / NoMachine Cloud Server Products / Connecting to Cloud Server: Could not find local node for local session

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #5960
    maurice
    Participant

    Dear all

    I’ve been trying NX on Android using a Samsung Galaxy S2 model GT-I9100P under Android 4.0.3

    I could not retrieve the application from the Play Store so I downloaded it from the NoMachine web site and installed it manually

    I was then trying to access an Ubuntu Cloud Server and it fails with the following error in the nxserver log file

    2015-01-16 17:22:30 502.554  3747 NXSERVER User ‘tempo’ logged in from ‘10.0.0.178’.
    2015-01-16 17:23:17 603.400  3747 NXSERVER WARNING! Could not find local node for local session ”.
    2015-01-16 17:23:17 608.029  3747 NXSERVER WARNING! Cannot write to FD#12.
    2015-01-16 17:23:17 608.122  3747 NXSERVER WARNING! Error is: 32, ‘Broken pipe’.
    2015-01-16 17:23:17 619.703  3747 NXSERVER User ‘tempo’ from ‘10.0.0.178’ logged out.

    The first line appears right away, I can connect to the Ubuntu Server bu then after a while something fails

    Any help is appreciated

     

    Regards

    Maurice

     

    #5981
    Haven
    Contributor

    Hello maurice,
    We will need debug NoMachine server logs to investigate further. Please follow the instructions here:
    https://www.nomachine.com/AR07K00677
    Send them to issues[at]nomachine[dot]com

    #6008
    maurice
    Participant

    Dear Haven,

    log files were just sent

    Maurice

     

     

    #6052
    Haven
    Contributor

    Hello Maurice,
    Thank you for your logs. Unfortunately I did not find where exactly issues is.

    To investigate further, the nxagent directory is required. Please go back to
    previous debug logs request and before reproducing the issue make sure that
    key ‘SessionLogClean’ is set to 0 in node.cfg. In your <home directory>/.nx/
    directory will appear directories with name beginning with: T-C-.

    Than please send full set of logs to issues[at]nomachine[dot]com again.

    #6114
    maurice
    Participant

    Files were sent today

    Maurice

    #6146
    Haven
    Contributor

    Hello Maurice,
    Thank you for your logs. We found that we the problem lies with
    connecting NX application directly to session display. We need
    NX application working directory to investigate further.

    The logs are stored in /sdcard/.nx directory. Extracting logs
    mostly depends from tools installed on the device. You can enter
    in the last R- directory under /sdcard/.nx and for example share
    the files, or compress the directory and share the archive

    #6513
    Britgirl
    Keymaster

    Seems to be an Android problem, fixed in Android 4.1, which caused problems for us. The best solution would be to update Android. We are checking to see if a workaround is possible.

Viewing 7 posts - 1 through 7 (of 7 total)

This topic was marked as solved, you can't post.