Connection Error

[ReEm]

Hi all.

I am new to NoMachine, and getting the following error:

A connection timeout has occurred while trying to connect to ‘100.38.56.127’ on port ‘4000’. The issue could either be caused by a networking problem, by a firewall or NAT blocking incoming traffic or by a wrong server address. Please verify your configuration and try again.

Can someone help?

Thank you!

[Gega]

Hello ReEm,

Are you trying to access NoMachine server over the internet? In that case please take a look at this link: https://www.nomachine.com/getting-started-with-nomachine#internet and follow instructions, you can ask here if you have any further questions.

[ReEm]

Thanks Gega, I followed the instructions from your link, but I am getting the above error when trying to log in.

Any help?

[Gega]

Did you follow this link https://www.nomachine.com/AR11L00827 about port mapping? Could you tell us if plain ssh connection from same client to same server works?

 

Edit: please also refer to https://forums.nomachine.com/topic/problems-connecting-to-one-remote-computer#post-23387

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