Connection time out

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  • Author
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  • #31440
    Masroor
    Participant

    When I want to connect with MacOS using Windows the connection is established. After a few seconds of white screen it shows connection time out. My Windows is connected through USB Tethering and the remote machine MacOS is hosted on (Host My Apple server). I am using NoMachine version 7.0.2.11 to access the remote machine (it has also latest update version NoMachine)

    I am attaching a complete log of my Windows. How to fix it?

    Any help would be greatly appreciated.

    Thanks,

    #31471
    Britgirl
    Keymaster

    Your connection time out details have been removed and added as an attachment to avoid having long amounts of cfg and files content in the thread 😉

    If you’re having problems attaching simple txt files or the files are big, please send direct to forum[at]nomachine[dot]com. Make sure you use the title of the topic as the subject of your email. Thanks!

    #31483
    Masroor
    Participant

    I am attaching a log all file for references.

    #31580
    Britgirl
    Keymaster

    Can you send us logs from the server side please. Please see the following article for guidance: https://www.nomachine.com/DT11R00181&dn=logs#1.4.

    Please send as an attachment to forum[at]nomachine[dot]com making sure you use the title of the topic in the subject of your email. Thanks!

    #31582
    Masroor
    Participant

    I am attaching the server log file and user’s home/.nx directory for your reference.

    Kind regards,
    Masroor Anwer

    Attachments:
    #31617
    fra81
    Moderator

    Can you attach also the user’s home/.nx directory from the server? Here are detailed instructions, if needed.

    #31926
    Britgirl
    Keymaster

    The attachments you sent were from the client-side computer, we need them from the server-side (the machine you are connecting to).

    #32163
    fra81
    Moderator

    Thanks for the logs. I can see there is a couple of issues that are fixed in NoMachine version 7, even though it’s not completely clear if they are related to the problem you are experiencing. So please upgrade also the server side to version 7 (you are using there version 6.13.1). If the problem is still reproducible, it would be great to have a new set of logs (client + server), so that we can rule out what is not related.

    #32181
    Masroor
    Participant

    Thank you very much for your kind help. All my issues resolved after upgrading Server Side NoMachine version 7.

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