Connection timeout

Forums / NoMachine for Windows / Connection timeout

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  • #32425
    AvatarJacky72
    Participant

    Hi,

    first, thank you very much for your good software. However I have issues connecting from my Computer 1 to Computer 2. When both computers are on the same network, so using the local address 192.X.X.X, it works perfectly.

    But when I try to connect to my  Computer 2 from internet, using the public address this time, it does not work and I have the Error 60: Connexion timeout. Note that I tried to connect from my Computer 1 to a computer of my parents in a different country and it works well. So this means my Computer 1 has no issue and I understand basically how to use the software (but not enough obviously).

    Also note that I enabled UPnP on my router and disabled firewalls, but still does not work.

    So I am lost. I really would like to connect from internet without being at home. Can you help me please.

    Here is the reporting I got:

    Info: Starting NoMachine version 7.1.3.

    Info: Loading settings from ‘C:\Users\Seefdr\.nx\config\player.cfg’.

    Info: Loaded translation files for ‘French’.

    11532 1640 13:22:31 567.506 Main: Creating the client session.

    11532 1640 13:22:31 567.506 ClientSession: Initializing session at 0x015bd6a8.

    11532 1640 13:22:31 636.530 ClientSession: Initialized session at 0x015bd6a8.

    11532 1640 13:22:31 636.530 ClientSession: Starting session at 0x015bd6a8.

    11532 1640 13:22:31 636.530 ClientSession: Going to start session ‘C:\Users\Seefdr\Documents\NoMachine\ffff.nxs’.

    11532 1640 13:22:31 652.158 ClientThread: Creating new thread.

    11532 1640 13:22:31 667.801 Connection: Initializing connection at 0x038484c0.

    11532 1640 13:22:31 667.801 Connection: Initialized connection at 0x038484c0.

    11532 1640 13:22:31 667.801 Connection: Starting connection at 0x038484c0.

    11532 1640 13:22:31 667.801 ClientDaemonConnector: Starting a new connection to host ‘100.52.1.18’ on port ‘24910’.

    11532 1640 13:22:31 667.801 Connection: Started connection at 0x038484c0.

    11532 1640 13:22:31 699.049 ClientSession: Started session at 0x015bd6a8.

    Info: Slave server running with pid 9156.

    Info: Listening to slave connections on port 55956.

    11532 1640 13:22:31 736.881 Main: Entering the GUI event loop.

    11532 1640 13:23:01 674.631 Connection: Connection at 0x038484c0 failed.

    11532 1640 13:23:01 674.631 ClientSession: Runnable at 0x038484c0 caused the session at 0x015bd6a8 to fail.

    11532 1640 13:23:01 674.631 ClientSession: Failing reason is ‘Expiration du temps de connexion lors de la tentative de connexion à ‘100.52.1.18’ sur le port ‘24910’. Ce problème peut être dû au réseau, à un pare-feu ou à un processus NAT bloquant le trafic entrant, ou encore à une adresse de serveur incorrecte. Veuillez vérifier votre configuration et réessayer.’.

    11532 1640 13:23:01 759.316 ClientSession: Stopping session at 0x015bd6a8.

    Info: Slave server running with pid 900.

    Info: Listening to slave connections on port 30171.

    11532 1640 13:23:01 859.712 Connection: Stopping connection at 0x038484c0.

    11532 1640 13:23:01 859.712 ClientDaemonConnector: Stopping the current connection.

    11532 1640 13:23:01 859.712 Connection: Stopped connection at 0x038484c0.

    11532 1640 13:23:01 922.165 ClientSession: Stopped session at 0x015bd6a8.

     

    Thank you so much

    #32481
    AvatarBritgirl
    Keymaster

    Hi,

    did you enable port-forwarding on the router to which Computer 2 is attached? See here:

    How to connect over the internet to NoMachine behind a NAT router
    https://www.nomachine.com/AR10R01099

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