Connection with the server was lost

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  • #36728
    johnknappster
    Participant

    I’m trying to connect to a Mac over the WiFi LAN from a Windows 10 PC. On the PC I get the error, “The connection with the server was lost”.

    The Mac is an M1 on OSMonterey version 12.

    From the Mac error logs I see:

    Info: Handler started with pid 7286 on Sat Dec 18 10:51:08 2021.

    Info: Handling connection from 192.168.1.76 port 61842 on Sat Dec 18 10:51:08 2021.

    7286 10755 10:51:08 187.741 Encryptor/Encryptable: ERROR! Cannot load certificate file ‘/Applications/NoMachine.app/Contents/Frameworks/etc/keys/host/nx_host_rsa_key.crt’.

    Error: Cannot load certificate file ‘/Applications/NoMachine.app/Contents/Frameworks/etc/keys/host/nx_host_rsa_key.crt’.

    7286 10755 10:51:08 187.934 Encryptor/Encryptable: Error is 2, ‘No such file or directory’.

    Error: Error is 2, ‘No such file or directory’.

    7292 259 10:51:14 543.013 Features/Features: WARNING! Assuming 11.0 compatibility.

    #36792
    Britgirl
    Keymaster

    This appears to be a problem with macOS and Rosetta, and not NoMachine. A number of Mac users have had similar issues with other applications, such as here:

    https://stackoverflow.com/questions/68204296/mac-m1-chip-issues-with-rosetta-attachment-of-code-signature-supplement-failed.

    Do you have the latest macOS updates installed? Restart the system and then make a clean reinstall of NoMachine.

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