Corrupted audio Windows server/client

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  • #13981
    Avatarwheeliemonster
    Participant

    I have exactly this issue: https://www.nomachine.com/forums/topic/corrupted-audio-2-win-10-machines-v5-1-44

    The only difference being that my server is Win7 x64 SP1 and the client is Win10 x64.

    I also have a Nvidia graphics card as per the other forum post so have their Audio device installed although it’s not something I use as sound is pushed through the Realtek 5.1 outputs for local audio.

    I’m wondering if the issue relates to either one of those things – Nvidia audio device or the fact that the default config for output is 5.1, rather than stereo, which seems to be the only config the NoMachine audio device accepts.

    PS. Fully up-to-date NoMachine on both sides.

    Thanks for any and all help!

    #14049
    AvatarBritgirl
    Keymaster

    We’ve been unable to reproduce this. Can we send you a debug package for you to install? You will need to gather the logs (we’ll provide instructions).

    #14716
    AvatarBritgirl
    Keymaster

    In the meantime we’ve been able to reproduce it and have opened a Trouble Report which places it in the queue for fixing. Please sign up to the TR using ‘notify me’.

    https://www.nomachine.com/TR05O07734

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