Could not connect to the server. Error is 138: Connection timed out

Forums / NoMachine for Windows / Could not connect to the server. Error is 138: Connection timed out

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #2232
    chaozhong.qin
    Participant

    Hi everyone,

    Now, I am struggling with a strange NoMachine connection problem.

    The story is as follows. I have a workstation with Ubuntu system in my university, and a laptop with Win7 system at hands. I have installed NoMachine 4 server in the workstation, and NoMachine 4 client in the laptop.

    Inside the university, I can successfully connect to the workstation from the laptop. But, now I’d like to connect to the workstation at home (external internet). So, first, I connected the university VPN from my laptop. Then, I opened a new session in NoMachine 4 client as usual. Unfortunately, I could not connect to the workstation in the university any more, and always got the error message ‘Could not connect to the server. Error is 138: Connection timed out’. 🙁

    So, anyone faced the same problem before? Would you please help my out? Thank you very much in advance!

    Best regards, Max

    #2248
    Britgirl
    Keymaster
    #2250
    chaozhong.qin
    Participant

    Thanks a lot.

    I checked that post. I also turned off all firewalls in the workstation. But, I still obtain the same error.

    The detailed log message is as follows:

    …………………………………………………………………………………………….

    Error is 138: Connection timed out’.

    924 6904 14:55:18 573.018 ClientSession: Destroying view at 0x4b8a768.

    924 6904 14:55:18 573.018 ConnectedDevices: Cleaning services.

    924 6904 14:55:18 593.019 ClientSession: Stopping session at 0x8f78c0.

    924 6904 14:55:18 593.019 ClientSession: Change state to ‘Stopping’.

    924 6904 14:55:18 615.020 Connection: Stopping connection at 0x3fbeea0.

    924 6904 14:55:18 615.020 ClientDaemonConnector: Stopping the current connection.

    924 6904 14:55:18 615.020 Connection: Disabling interactive session.

    924 6904 14:55:18 616.020 Connection: Stopped connection at 0x3fbeea0.

    924 6904 14:55:18 616.020 ClientSession: Going to kill all children.

    924 6904 14:55:18 697.025 ClientSession: Change state to ‘Stopped’.

    924 6904 14:55:18 697.025 ClientSession: Stopped session at 0x8f78c0.

    ………………………………………………………………………………………………………………..

    Anyone has a clue on it?

    Best regards, Chaozhong

    #2549
    Britgirl
    Keymaster

    It could be the VPN blocking you. Tell your VPN administrator that you need to connect from your machine to port 4000 on the server (your Workstation).

Viewing 4 posts - 1 through 4 (of 4 total)

Closed because the user did not provide further feedback. Please notify us if you confirm that it is resolved or open a new topic if you have the same problem.