Could not connect to the server. Error is 138: Connection timed out.

Forums / NoMachine for Linux / Could not connect to the server. Error is 138: Connection timed out.

Viewing 3 posts - 1 through 3 (of 3 total)
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  • #3595
    tithefug
    Participant

    Hello,

    I have NoMachine 4.2 installed on a Linux Server (OpenSUSE 12.3).  I can connect to it from any machine that is on the same LAN, but cannot connect from external networks.

    I have disabled the firewall on the server, and forwarded TCP/UDP ports 4000 and 4011-4099.  I also tried connecting via SSH.  I’m assuming the connection worked, as I got a message saying that the SSH service was not available (I’m using the free version).

    To get around this, I am currently remoting (Chrome Remote Desktop) into a Windows machine that is on the network, and then using the NoMachine client to connect to the server.  This works, but I would much rather connect directly.

    Any help would be greatly appreciated.

    Thanks.

    #3614
    tithefug
    Participant

    Hello again,

    So, it seems that the issue is my corporate firewall.  I can connect using my Nexus 7 tablet tethered off my Nexus 5.

    Thanks.

    #4095
    Britgirl
    Keymaster

    forwarded TCP/UDP ports 4000 and 4011-4099

    Did you make these changes on the router?

Viewing 3 posts - 1 through 3 (of 3 total)

Closed because the user did not provide further feedback. Please notify us if you confirm that it is resolved or open a new topic if you have the same problem.