Errors with libnxdi.dll

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    I cannot login to my computer from another computer. I get a white screen, I can see the window dropdown bars but even if I wait, still a white screen. This does not happen from all desktop connections. I was able to login with a older laptop.

    I have the latest 2004 Win version 19041.421  with a new Asus 2070 dual card.

    I also got a few errors with libnxdi.dll
    I tried to disable user acceleration on both machines to no avail.

    All advice is welcome.



    Hello Zardoc,

    There is a workaround explained in the trouble report “White screen is displayed when connecting to a remote physical display (VP8 encoding)”:

    Please try it and let us know if it solves your problem. If not, we will need to investigate further.



    So, with your workaround, I can now login to older computer from main computer but if I try to login to main computer from older computer it will not work, I still get a blank screen.I tried all settings on both and disabled hardware accelleration but to no avail.

    These computers were seeing each other before I installed Win 19041 on older computer and 19042 on newer main computer.

    Main computer:

    ASUS PRIME Z270-A LGA 1151 Intel Z270 HDMI SATA 6Gb/s USB 3.1 ATX Motherboard
    Intel® 7th Generation Core™ i7-7700K Kaby Lake Quad-Core 4.2 GHz LGA 1151 91W BX80677I77700K Desktop Processor
    ASUS Dual GeForce RTX™ 2070 OC edition 8GB GDDR6 (430.53 driver)
    Corsair Vengeance LPX 16GB (2x8GB) DDR4 3200MHz CL16 Memory Kit – Black (CMK16GX4M2B3200C16)
    Corsair AXi Series AX860i Digital 860W 80 PLUS
    LG 27UK850-W 27” 4K UHD IPS LED Monitor with HDR10
    ASUS 28″ (PB287Q) 60Hz 4K Ultra HD Gaming Monitor 1ms Response

    Older computer (Laptop)

    ASUS ROG G46VW-BSI5N06 14″
    Core™ i7-3920XM 2.9GHz (8MB Cache, up to 3.8GHz w/ Turbo Boost 2.0)
    Corsair Vengeance 16GB Dual Channel DDR3 at 1600MHz
    Crucial M4 SATA3 6Gb/s 128GB mSATA SSD
    Samsung 840 Pro 256 GB Solid-State Hard Drive
    NVIDIA® GeForce™ 2GB GTX 660M GDDR5
    14.0″ HD+ Antiglare with EWV (1600×900) LED Backlight
    Killer™ Wireless-N 1202 a/g/n 2×2 MIMO for Gaming & Video



    No takers ? 🙁



    please collect the logs from the server ( and the client ( You can send them to forum[at]nomachine[dot]com.


    Server side logs don’t contain the C:\ProgramData\NoMachine\var\log\node directory, which is fundamental to investigate the problem. Client side logs are not from the correct location (%USERPROFILE%\.nx).



    Hi Britgirl,

    Like I mentioned, this is not my cup of tea. Client, server nx…. I’m trying to learn.

    Sent added information. Thanks


    The problem arises from the fact that 32 bit apps have stricter limits with regards to memory. Once packages for 64-bit Windows HW are made available, this problem will go away.

    Sign up to receive an alert using the notify me utility here:

    Providing NoMachine Windows packages at 64bit

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