Everytime I restart my Windows Event Viewer error

Forum / NoMachine for Windows / Everytime I restart my Windows Event Viewer error

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #22603
    x8009
    Participant

    Hi,

    Every time I restart my Windows 10 x64 1903 145 Build newest, first, it has a big delay, and the reason is that NoMachine is delaying the restart not closing it down properly.

    The NoMachine Device Server service did not shut down properly after receiving a preshutdown control.

    I am using the newest NoMachine, the first time I installed and used it  6.7.6

    Can you fix it ?

     

    Attachments:
    #22645
    x8009
    Participant

    NoMachine?

    Please, any update?

    I just moved from (other solution) because they started their own agenda vs personal usage and flagging commercial usage everyone.

    And this issue is causing my computer to delay the restart more than 4-5 sec which is crucial for me at my home desktop and laptop. Testing and Changing settings all the time.

    Please reply as soon as you can if you need more information

    I would really want you to fix this.

    #22647
    Cato
    Participant

    Hello x8009,

    We reproduced the issue with slow Windows reboot and created the TR:

    https://www.nomachine.com/TR03Q09214

    We’re also keen to fix it 🙂 We’re currently investigating how much faster can we make NoMachine services respond to Windows preshutdown event.

    #22672
    x8009
    Participant

    Ok, thanks

    I hope you can fix this.

    #22720
    Britgirl
    Keymaster

    Hi, we’d like to send you a debug version to help us further with investigation. Is this ok with you?

    #22739
    x8009
    Participant

    Yes

    #22800
    Britgirl
    Keymaster

    Please check your mail inbox and follow the instructions.

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