Failed package install

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  • #483
    Avatarclooner
    Participant

    I just downloaded NoMachine 4 and tried to install it. Somehow the installation was broken but now I cannot reinstall or fix the package.

    sudo dpkg -i nomachine_4.0.362_1_i386.deb(Reading database ... 148004 files and directories currently installed.)
    Preparing to replace nomachine:i386 4.0.362-3 (using nomachine_4.0.362_1_i386.deb) ...
    dpkg: error processing nomachine_4.0.362_1_i386.deb (--install):
     subprocess new pre-installation script returned error exit status 127
    Errors were encountered while processing:
     nomachine_4.0.362_1_i386.deb

    I’m running a fresh install of elementary os luna. After the install failed and I tried to remove the packages using dpkg -r I also removed the NX folder but now I am stuck since I cannot reinstall or fix it.

    Any suggestions?

    #486
    Avatarsil04
    Keymaster

    Hi clooner,

    it seems that you are trying to install package nomachine_4.0.362_1_i386.deb over a previous nomachine installation version 4.0.362-3.

    Please try to uninstall the previous installation:

    sudo dpkg -r nomachine

    Verify also that the /etc/NX has been removed when uninstalling completed. If not please delete the /etc/NX directory manually.

    Then proceed with the fresh new install:

    sudo dpkg -i nomachine_4.0.362_1_i386.deb

    #489
    Avatarclooner
    Participant

    Thanks,

    I needed to remove the /etc/NX directory and it seems to be installing as I type.

    #492
    Avatarclooner
    Participant

    I tried to reinstall it but the application doesn’t start. It simply does nothing.

    this is the installation result:

    sudo dpkg -i nomachine_4.0.362_1_i386.deb(Reading database ... 148135 files and directories currently installed.)
    Preparing to replace nomachine:i386 4.0.362-3 (using nomachine_4.0.362_1_i386.deb) ...
    Unpacking replacement nomachine:i386 ...
    Setting up nomachine:i386 (4.0.362-3) ...
    NX> 700 Starting install at: Tue Nov 05 10:54:50 2013.
    NX> 700 Installing: nxclient version: 4.0.362.
    NX> 700 Using installation profile: Debian.
    NX> 700 Install log is: /usr/NX/var/log/nxinstall.log.
    NX> 700 Compiling the USB module.
    NX> 700 Installing: nxplayer version: 4.0.362.
    NX> 700 Using installation profile: Debian.
    NX> 700 Install log is: /usr/NX/var/log/nxinstall.log.
    NX> 700 Installing: nxnode version: 4.0.362.
    NX> 700 Using installation profile: Debian.
    NX> 700 Install log is: /usr/NX/var/log/nxinstall.log.
    NX> 700 Creating configuration in: /usr/NX/etc/node.cfg.
    NX> 700 ERROR: Cannot validate license file.
    NX> 700 Node install completed with warnings.
    NX> 700 Please review the install log for details.
    NX> 700 Installing: nxserver version: 4.0.362.
    NX> 700 Using installation profile: Debian.
    NX> 700 Install log is: /usr/NX/var/log/nxinstall.log.
    NX> 700 Creating configuration in: /usr/NX/etc/server.cfg.
    NX> 700 ERROR: Cannot validate license file.
    NX> 700 Cannot validate node license file.
    NX> 700 Failed to run '/usr/NX/bin/nxkeygen'.
    NX> 700 Server install completed with warnings.
    NX> 700 Please review the install log for details.
    NX> 700 Install completed with errors at: Tue Nov 05 10:55:11 2013.
    NX> 700 NoMachine was configured to run the following service:
    NX> 700 NX service on port: 4000
    #511
    Avatarsil04
    Keymaster

    Is your Operating System at 64bit ?

    Are you installing the package for amd64?

Viewing 5 posts - 1 through 5 (of 5 total)

Closed because the user did not provide further feedback. Please notify us if you confirm that it is resolved or open a new topic if you have the same problem.