Failed to map port on gateway – Ubuntu

Forums / NoMachine for Linux / Failed to map port on gateway – Ubuntu

  • This topic has 4 replies, 2 voices, and was last updated 1 month ago by Avatarr.
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  • #34137
    Avatarr
    Participant

    Version 7.2.3 Ubuntu 20.04.2 LTS 64 Bit

    I cannot get my computer to map port to gateway in. I have read everything I can to get this setup(port forward correctly, firewall, etc) and it works on another computer I have setup almost exactly the same as this one (this one is wired),

    If someone can please take a look at the log I’ve attached, as well as my server.cfg file, it’d be very much appreciate,

    I think it may have to do with the wired connection…

    #34144
    AvatarCarin
    Participant

    Hi r,

    The log files failed to attach. Can you please send them directly to forum[at]nomachine[dot]com? Please add the title of the topic in the email subject. Thanks!

    #34152
    Avatarr
    Participant

    I have emailed log files to email  outlined above

    #34185
    AvatarCarin
    Participant

    Hi r,

    Thank you! We received the logs. However, we were not able to identify what is causing the issue.
    Is that second machine (where it works) in the same network?

    Can you please collect and send us new logs as follows:
    nxserver –debug –enable all
    nxserver –restart
    nxserver –upnpmap
    nxserver –upnpstatus
    nxserver –debug –collect

    Again, please send the logs directly to forum[at]nomachine[dot]com? Please add the title of the topic in the email subject. Thanks!

    #34317
    Avatarr
    Participant

    For my one computer that was working, I add to edit the permissions on my ssh folder to 600, and then it wouldn’t map to the gateway.

    I’ve seen that permissions need to be 400, but I will see what the outcome could be by editing them.

    I believe that maybe because I’m using ssh to remote for files to other servers it shuts down connections from other ports as a security measure.

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