File transfer doesn’t react when clicked, Drag & Drop works correctly

Forums / NoMachine for Windows / File transfer doesn’t react when clicked, Drag & Drop works correctly

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  • #36852
    Zardoc
    Participant

    Hi,

    I saw this article for Ubuntu https://www.nomachine.com/TR11R09917

    I have the same issue for Windows 10. Never had that problem before.

    Any ideas plz? Using latest version

    Thanks

    #36855
    fisherman
    Moderator

    I am not aware about similar problem that affects file transfer.

    Please can you tell us:

      What is the server, client OS
      What is the NoMachine version on server, client
      Which selection you are using for transferring files
      – Download file from the server
      – Upload file from the client
      Additionally, can you verify if “Open menu panel” is opening menu on the client
    #36858
    Zardoc
    Participant

    – What is the server, client OS

    Windows 10 19044.1415 both machines

    – What is the NoMachine version on server, client

    7.7.4 Both machines

    – Which selection you are using for transferring files
    * Download file from the server
    * Upload file from the client

    Both. Neither work

    – Additionally, can you verify if “Open menu panel” is opening menu on the client

    Doesn’t work either

    #36866
    fisherman
    Moderator

    Please can you collect NoMachine client logs from server and client side %USERPROFILE%\.nx. You can find more information how to collect them from following article https://knowledgebase.nomachine.com/DT11R00181#2.3.

    then please send logs to forum[at]nomachine[dot]com.

    #36869
    Zardoc
    Participant

    Done.

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