Free version only LAN capable?

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  • #25264
    Eric C
    Participant

    I installed this but I can’t seem to to figure out how to remote into my PC with my laptop.. remotely.  I can do when I am on the same network which is worthless since I could just be on the PC and not need to remote in.  I used Chrome remote desktop and like it enough for what I needed but when I moved my PC to Linux it doesnt want to work and trying to find a a replacement.  I do not remote in enough to warrant a paid subscription.  Just trying to find out if I am wasting my time on this or if I am doing something wrong.  Thanks

    #25278
    Britgirl
    Keymaster

    Hi Eric,

    have you looked at the tutorial here? https://www.nomachine.com/getting-started-with-nomachine#internet

    When you got the IP address from your remote computer to access it over the LAN, you should have seen an IP address for access over the Internet (see fig. 9 and fig. 10).

    #25280
    Eric C
    Participant

    Exactly why I am asking the question.  The only IP address I get my is my local internal LAN.  So as it stands the remote desktop is only remote if you consider the other side of the house as being remote.

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    #25288
    Britgirl
    Keymaster

    Hmm. The free version of NoMachine does not limit access to LAN only, I just want to make that clear.

    So it must be something else. I suggest you try the following:

    1) Uninstall (removing all traces completely) and reinstall. Your screenshot shows no !M icon (which is an indication of the server running) plus your screenshot actually says ‘no server running’. If the server was running, it would show the External IP.

    2) If you continue to not see the External IP, from a terminal on the server please run:

    sudo /usr/NX/bin/nxserver --upnpmap
    sudo /usr/NX/bin/nxserver --upnpstatus

    It should show something like this:

    sudo /usr/NX/bin/nxserver --upnpstatus
    Local IP                   10.0.1.XX
    Gateway IP                 10.0.1.1
    External IP                XX.XXX.XXX.XXX
    NX port 4000 mapped to:    XX.XXX.XXX.XXX:23484

    3) See the following article: https://www.nomachine.com/AR11L00827

    If your home router doesn’t accept UPnP or NAT-PMP commands, it will be necessary to configure it through the router’s admin interface

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