Installer does not run

Forums / NoMachine for Windows / Installer does not run

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  • #34246
    AvatarVassili
    Participant

    Hello,

    I downloaded the latest installer version (NoMachine_7.6.2_4.exe) and it does not work.

    I am on Windows XP 64 and your website (and forum answers) say it is compatible with it.

    He does not give an error, it does not even appear in the process list of the task manager when I flood the double-click on the .exe .

    The installer run on a Windows 7 x64 installed on a low-budget notebook who can not run directx 10.

    Here is my configuration:

    Windows XP Professional x64 Edition Version 2003 Service Pack 2
    AMD Athlon II X2 260 3.21GHz
    4.00 GB of RAM

    All possibles libraries installed:

    Intel(R) C++ Redistributables on IA-32
    Intel(R) C++ Redistributables on Intel(R)64
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework Extended
    Microsoft Visual C++ 2005 Redistributable (4.61MB)
    Microsoft Visual C++ 2005 Redistributable (5.28MB)
    Microsoft Visual C++ 2005 Redistributable (x64)
    Microsoft Visual C++ 2008 Redistributable KB2467174 – x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable – x64 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable – x64 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable – x64 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable – x86 9.0.21022
    Microsoft Visual C++ 2008 Redistributable – x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable – x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x64 Redistributable – 10.0.40219
    Microsoft Visual C++ 2010 x86 Redistributable – 10.0.40219
    Microsoft Visual C++ 2012 Redistributable (x64) – 11.0.61030
    Microsoft Visual C++ 2012 Redistributable (x86) – 11.0.61030
    Microsoft Visual C++ 2013 Redistributable (x64) – 12.0.30501
    Microsoft Visual C++ 2013 Redistributable (x86) – 12.0.30501
    Microsoft Visual C++ 2015-2019 Redistributable (x86) – 14.28.29914
    Microsoft Visual C++ 2017 Redistributable (x64) – 14.10.25017
    Microsoft XNA Framework Redistributable 4.0

    My goal was to try NoMachine to solve the problem of the very slow refresh of [removed] on my Windows 7 client; so for now I stay with [removed].

    #34361
    AvatarBritgirl
    Keymaster

    Hi, we are aware of some issues when installing on 64-bit systems running XP and they could be related to SP2. 32-bit systems don’t have similar issues when installing NoMachine.

    We do still support Windows XP although I can’t say how long this OS will continue to be supported for, and it would be better to have SP3 installed (I am not sure if you are able to find this now since MS stopped supporting it). This was the last major update made available at the time by MS.

    #34364
    AvatarVassili
    Participant

    Windows XP 64 bits it not a copy-paste of XP 32, it have a 2003 core and never had an SP3.

    So the issue is not related to an SP2 for the 32 bits classic version.

    Can someone confirm than NoMachine run on his Xp64?

    It is my main OS and i use it for display several other computers/OSes with [removed] or [removed].

    #34367
    AvatarBritgirl
    Keymaster

    Sorry, you’re right, I was getting mixed up with the 32-bit version. I’m waiting for feedback from our testers 🙂

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