Issue about Authentication failed

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  • #4518
    Avatarmohseniaref
    Participant

    Dear All ,

    When I try to connect to NX machine I face  Authentication failed or I see this message that Could not connect to the server, Error is 107:Connection refused. I am trying to connect by NX machine . Earlier I used NX machine but in this week I can`t connect to my server. I attached nxserver log. Could you please guide me how I can solve the problem ?

    I have lates version of NoMachine under Ubuntu 8

    part of Error Log:

    NXSERVER WARNING! Failed to check lsb_realease -a, returned 1
    NXSERVER Starting NoMachine server 4.2.26 and services.
    NXSERVER WARNING! Cannot check ufw status 1.Please check the ‘nxerror.log’ file for possible issues.
    NXSERVER WARNING! Cannot add firewall rule for 4000 with ufw command 1. Please check the nxerror.log file for possible issues.
    NXSERVER WARNING! Cannot add firewall rule for 5353 with ufw command 1. Please check the nxerror.log file for possible issues.
    NXSERVER WARNING! You appear to run an unsubscribed product. Please visit
    NXSERVER WARNING! the NoMachine Web site at http://www.nomachine.com/
    NXSERVER WARNING! to acquire a valid subscription.

    andNXSERVER WARNING! Cannot check ufw status 1.Please check the ‘nxerror.log’ file for possible issues.
    NXSERVER WARNING! Cannot add firewall rule for 5002 with ufw command 1. Please check the nxerror.log file for possible issues.
    NXSERVER User ‘mohammad’ from ‘my ip’ logged out.
    NXSERVER Shutting down NoMachine server and services.
    NXNODE   WARNING! nxclient –monitor is not running, sending message aborted.
    NXSERVER WARNING! Failed to check lsb_realease -a, returned 1
    NXSERVER WARNING! Failed to check lsb_realease -a, returned 1
    NXSERVER WARNING! Failed to check lsb_realease -a, returned 1
    NXNODE   WARNING! nxclient –monitor is not running, sending message aborted.
    NXSERVER Starting NoMachine server 4.2.26 and services

     

    • This topic was modified 6 years, 9 months ago by AvatarBilbotine.
    • This topic was modified 6 years, 9 months ago by Avatarmohseniaref.
    • This topic was modified 6 years, 9 months ago by Avatarmohseniaref.
    • This topic was modified 6 years, 9 months ago by Avatarmohseniaref.
    • This topic was modified 6 years, 9 months ago by AvatarBilbotine.
    #4524
    AvatarBilbotine
    Keymaster

    Hi mohseniaref,

    Logs would be useful; for some reason your attempt to attach them failed.

    If needed, follow the instructions here on how to enable and extract them (https://www.nomachine.com/AR07K00677).

    You can send them to issues[at]nomachine[dot]com. Make sure you reference your topic title.

    Thank you,

    The NoMachine Team

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Closed because the user did not provide further feedback. Please notify us if you confirm that it is resolved or open a new topic if you have the same problem.