Lag in response

Forums / NoMachine for Windows / Lag in response

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  • #10749
    jaichakrapani
    Participant

    I am trying to diagnose why my NoMachine client is not very responsive. I have tried connecting from Windows 10 to my remote server on Ubuntu 14.04. The system responds slowly. For instance, there is a lag of several seconds between a mouse move and cursor move. Similarly between keystroke and characters appearing.

    All settings are at default and I my client is running the latest version and I update it regularly.

    I have a similar issue connecting from a Mac as well.

    Any ideas on how to fix this.

     

    #10765
    fra81
    Moderator

    Are you using NoMachine free and connecting to the Physical display of your Ubuntu machine? Can you send a screenshot of your Display settings panel while using the session (Ctrl+Alt+0 to open menu -> Display -> Change settings)?

    I would start narrowing down by checking if this is a issue with CPU or bandwidth. Please check the CPU usage on both client and server machines during the session, and verify the link speed of your networks.

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