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Dear NoMachine Forum
I have install Linux Mint 20 on my PC with NoMachine version 7.0.211 install. I have a problem where I cannot remote access my pc from my mobile using my mobile data. I have set up Port Forwarding on my router but remote access to my pc is not working when using mobile data. I attach my Port Forwarding Set up.
Appreciate everyone that assist
Thanks
What message are you seeing when connecting via NoMachine? Did you follow the instructions here?
How to connect over the internet to NoMachine behind a NAT router
https://www.nomachine.com/AR10R01099What you attached appears to be ok, except you should also select a rule for UDP (as outlined in the article) just to make sure.
Maybe you should look at this trouble-shooting page https://openmyip.com/Dlink-DIR-850L-router-setup. It also gives possible reasons for port-forwarding not working.
What message are you seeing when connecting via NoMachine?
Answer: I got “Could not connect to the server” and “Error is 110: Connection timed out” when connecting using mobile data. For Lan to Lan connection no issues.
Did you follow the instructions here?
How to connect over the internet to NoMachine behind a NAT router
https://www.nomachine.com/AR10R01099Answer: Yes. That is I set up Port Forwarding on my router. But I cannot find any information for UDP Port so I leave it blank and TCP Port i put 4000 which is the default port for NX
What you attached appears to be ok, except you should also select a rule for UDP (as outlined in the article) just to make sure.
Answer: I don’t understand. Do you mean I have to set up another Port Forwarding for UDP?
Maybe you should look at this trouble-shooting page https://openmyip.com/Dlink-DIR-850L-router-setup. It also gives possible reasons for port-forwarding not working.
Answer: I will see and check my config
Thanks for the reply
Answer: I don’t understand. Do you mean I have to set up another Port Forwarding for UDP?
Yes, like also suggested here: https://forums.nomachine.com/topic/access-multiple-desktops-via-internet#post-23829
If it still doesn’t work, what you need is the upcoming NoMachine Network feature which will make intervention on the router unnecessary. Sign up to receive a notification of its implementation by following this link: https://www.nomachine.com/FR07J02731.
Dear Britgirl,
Please see attachment. Updated Port Forwarding configurations. Is this correct?
Thanks
Dear Britgirl,
Please see attach for NoMachine status.
Thanks
Everything seems correct in the router set-up. Are you using the computer’s external IP address to create the connection?
If it still doesn’t work, I don’t know what else to suggest other than to wait for NoMachine Network when all this advanced configuration won’t be necessary.
Hi Britgirl
On my side, I can only do a LAN to LAN connection. There is no GW shown on NoMachine server status on my PC even though I have set up the port forwarding everything in my router. I have uninstall everything in my Linux Mint PC and will try again. Currently a sad ending on my side
But on another PC install with Linux Mint 20 for my friend, I set up the forwarding in the router and install NoMachine on it. It has got GW port shown on the server and I can connect to it from outside using my mobile data. A happy ending
I do not understand why the GW port is not shown on my side even though i have set up Port Forwarding while it shown up on my friend pc. I will have to mirror his router settings into my own router and try again.
Overall good and sad
Big thanks for your help
Sorry to hear that. It could be the router. I suggest you sign up to receive a notification of its implementation by following this link: https://www.nomachine.com/FR07J02731.
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