Local mouse on host does not response after Workstation virtual sessions ends

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  • #27950
    Avatartimatgca
    Participant

    I have installed Workstation trial on my PC, pop!os 20.04 (basically, ubuntu 20.04). The session is X, not wayland.

    When I am l logged out on this host, I can connect to a virtual session from my laptop (running ubuntu 20.04) and it is perfect.

    However, when I terminate the virtual session and try to use the real physical mouse on the host, it does not respond. The desktop is at the greeter (log in). This happens whether I use logout via my remote session, or simply terminate the remote session by closing the NoMachine client.

    I can access virtual terminals and ctrl-alt-del reboots the machine, so the keyboard is still working, but the pop!os greeter (gdm3) is not able to access keyboard or mouse.

    #27982
    Avatarkroy
    Contributor

    We weren’t able to reproduce this problem on pop!os. Can you try to connect to physical session (with NoMachine) to that machine when you encounter the issue you are reporting? Does that session work ok? It could be that the desktop environment is actually failing. Are there any .xsession-errors file in the home directory?

    #28014
    Avatartimatgca
    Participant

    The NoMachine sessions work fine.

    The problem is local.

    I have to kill X to get it working again .,. Restarting gdm3 is not sufficient, neither is restarting the NoMachine server.

    There is an Ubuntu bug report with the same problem (from 18.04)

    I will see if I can find errors in a log file.

    #28047
    Avatartimatgca
    Participant

    This is the ubuntu bug report I mentioned:

     

    https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1844641

    #28048
    Avatartimatgca
    Participant

    Hi, possibly the ubuntu bug report will add some clarification. I see by the response that you may not understand the issue.

    The problem is that physical sessions can not log in after a virtual session via NoMachine has happened because the input devices (mouse and keyboard) do not appear to be available to the X server.

    If the NoMachine remote session was a “desktop share” session because the user is already logged in to the server, then there is no problem.

    To reproduce the bug you must have a virtual desktop session (that is, the user is not logged on to the server locally, then connect to the Nomachine Workstation server)

    Terminate the session, and then attempt to physically log in.

    Whatever happens, it requires a kill of X to fix. However, while this problem exists, it only affects a local user, it is possible to have subsequent nomachine virtual server sessions.

    I hope this helps you reproduce it

     

    #28049
    Avatartimatgca
    Participant

    I don’t know where .xsession-errors is, neither can I find the X logs.

    I found this in journalctl -e

     

    Jun 09 09:48:31 keynes /usr/lib/gdm3/gdm-x-session[28565]: _XSERVTransMakeAllCOTSServerListeners: server already running
    Jun 09 09:48:31 keynes /usr/lib/gdm3/gdm-x-session[28565]: xorg-server 2:1.20.8-2ubuntu2.1 (For technical support please see http://www.ubuntu.com/support)
    Jun 09 09:48:31 keynes /usr/lib/gdm3/gdm-x-session[28565]: (II) The server relies on udev to provide the list of input devices.
    Jun 09 09:48:31 keynes /usr/lib/gdm3/gdm-x-session[28565]: Fatal server error:
    Jun 09 09:48:31 keynes /usr/lib/gdm3/gdm-x-session[28563]: Unable to run X server
    Jun 09 09:48:57 keynes gnome-shell[27758]: gnome-shell: Fatal IO error 11 (Resource temporarily unavailable) on X server :1002.

    #28530
    AvatarBritgirl
    Keymaster

    There is a Trouble Report for this issue:

    Termination of virtual session causes GDM crash
    https://www.nomachine.com/TR06R09761

    Please sign up to receive a notification of when a fix has been released.

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