Logging in with NoMachine causes D3D9.dll errors in other programs

Forum / NoMachine for Windows / Logging in with NoMachine causes D3D9.dll errors in other programs

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  • #14912
    TeutonJon78
    Participant

    I’ve been tracking down an error in SyncTrayzor for Windows, and it appears releated to NoMachine. The program work completely fine until someone tries to access it while logged in remotely via NoMachine. NoMachine can still be running in the background and it will work fine, it’s just during an active remote session.

    Here is the associated issue with the other program: https://github.com/canton7/SyncTrayzor/issues/355

    It seems that is programs do certain D3D9 actions, it will corrupt the stack for other applications which will then fail in that module, which is what is happening here.

    It worked correctly in the past, so something changed with one of the more recent versions of NoMachine.

    All devices are Windows 10 64-bit with NoMachine 5.2.21.

    #14922
    fra81
    Moderator

    We’ve reproduced this issue in our labs, thank you for reporting. While we are working on a solution, you can work around it by disabling hardware acceleration for display processing: https://www.nomachine.com/AR02L00782.

    #14950
    TeutonJon78
    Participant

    Awesome, thanks. You guys are always on top of fixing reported bugs.

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