Logging on to cloud server

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  • #32986
    AvatarSteve Farr
    Participant

    Hi all,

    When I try to log onto the Cloud Server I get the below error.

    Option: EXIST %ALLUSERSPROFILE%\NoMachine\nxserver\nxserver.exe (%ALLUSERSPROFILE%\NoMachine\nxserver\nxserver.exe is not valid.

    I am currently trying to install the trial version to check if it meets our needs before purchasing, has anyone come across this error before and know what to do to attempt to solve it?

    Any help would be great,

    Steve

    #33006
    AvatarTor
    Contributor

    Hi Steve. It looks like the client has problems to interact with the remote shell when connecting through SSH. Is using NX protocol an option for you? In that case you would bypass the remote shell usage, because the server side process is executed by the NXD daemon.

    #33009
    AvatarSteve Farr
    Participant

    Hi there,

    It certainly is an option, how would I go about connecting via the NX protocol? Can you point me in the right direction?

    Sorry for my ignorance, I’m finding this install rather tricky, to say the least.  Any help would be great!

    Steve

    #33015
    AvatarTor
    Contributor

    The NX protocol is the default, so you could create a new connection and add just the hostname to be ready. However you can modify an existing connection by selecting it in the connections list, by clicking the Edit button in the top menu and by using the Protocol combo to switch to NX.

    NoMachine connection edit panel

    Besides this, do you mind sharing what was the tricky part of the install process? It would be helpful to improve it.

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