The maximum resolution is limited for a bunch of reasons (e.g. H.264 has a maximum frame size), but we’ve implemented some improvements allowing us to be more complaisant. 🙂 Thanks to this, in our testing version we’ve doubled the maximum resolution.
The change is documented here so you can subscribe to be informed when it’ll be released:
If you’re connected to a virtual desktop and if your client supports a resolution width bigger than 4096 you can enable the remote resize (from Display toolbar) and increase the window size up to the resolution you need. The client will try to reach that resolution to work around the custom resolution size constraints.
Switching to VP8 would not help because, as I said, the H.264 codec is only one of the reasons why there is a limit. We’ll release shortly (couple of weeks) the version with the improvement I’ve explained.
Hey Finnish, welcome back. 🙂 I see you’ve the ‘Resize remote screen’ option enabled, which overwrites the size requested by custom resolution setting. Try to disable it and let me know if the resolution is correct.
Hi. Your monitors are 5120 x 1400 at full size, so in order to avoid scrollbars you should either enter fullscreen mode, or set a custom size matching the size of your window maximized (more or less that 5119 × 1368 of the old post). You could also enable “Resize remote screen” and enter fullscreen: in that way you don’t even need to set the custom resolution because the client will automatically use 5120 x 1400.