Mouse and Keyboard not working in NoMachine

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  • #3597
    Avatarvarunkumhar
    Participant

    I have the nxserver NoMachine 4.2.22 x86_64 running on Ubuntu 14.04 x86_64. I want to connect to this server from Windows 7, where I have setup the nxclient NoMachine 4.2.22. I am able to login to the server using nxclient and get the home screen. I also see the mouse pointer and I am able to launch the NoMachine preferences using Ctrl+Alt+0. But my mouse is unresponsive to clicks and so is my keyboard to keystrokes.

    (logs removed)

    #3608
    Avatarfra81
    Moderator

    Are you attaching to the physical display of your home machine? Or are you creating a new virtual desktop?

    Please gather client and server side logs as explained here: https://www.nomachine.com/AR07K00677.

    Send to: forum[at]nomachine[dot]com.

    #3619
    Avatarvarunkumhar
    Participant

    I am attaching to the physical display. I have just emailed the client and server logs.

    Thanks!

    #4097
    AvatarBritgirl
    Keymaster

    We sent you a library a month or so ago to allow us to debug. Since you contacted us we have made further updates, and any new investigation we do will always be on the latest version available, so please update and let us know if you are still having issues. Thanks.

    #4138
    Avatarvkj
    Participant

    I am using NoMachine for win7 ver 4.2.26, but it does not take input of the keyboard although mouse is working.

    #4177
    AvatarBritgirl
    Keymaster

    @vkj, are you able to send us the logs so we can investigate further? It’s important to read the guidelines here on how to extract them:

    https://www.nomachine.com/AR07K00677. It’s important to enable logs and reproduce the problem before zipping them up and sending them on.

    #4178
    AvatarMichalwojcieszek
    Participant

    wow thx guys that solved my issue too :O

    #4186
    AvatarBritgirl
    Keymaster

    @Michalwokcieszek can you explain? Were you having problems and they are now fixed, or are you still having issues with input from keyboard and mouse?

    #4189
    Avatarreanrungroch
    Participant

    I am having the same issue.  I am using NoMachine for Linux and Win7 (v4.2.26) – connecting from my Win7 to Linux machine.  I am able to connect fine but my keyboard and mouse input don’t work.

    #4200
    AvatarBritgirl
    Keymaster

    To everyone, please check whether the workaround here has any effect: https://www.nomachine.com/TR04L04396

    It could well be that the desktop is hanging.  If the workaround doesn’t work, can you contact us for the next steps. We have a debug library available which we can send you along with instructions.

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