Mouse freeze after forwarding

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  • #39356
    prakhars962
    Participant

    My server and local OS are both Ubuntu 20.04 LTS. I wanted to forward my local USB mouse to the server to play games. Following are my Inputs, with everything unchecked.

    This is the list of USB devices.

    The first one in “local devices” is my mouse (Unknown USB device 2-1.4). As I select that USB device and press “connect”. My mouse freezes, on both the local and server screens. How do I use my mouse within the server screen to play 3D games?

    #39363
    Britgirl
    Keymaster

    Images cannot be pasted in to topics, and can be attached using the attach utility included below the text field.  Please submit them separately, thanks!

    #39407
    prakhars962
    Participant

    Sorry for the delay, I have attached the images. One of them is my Inputs, with everything unchecked, another one isthe list of USB devices.

    The first one in “local devices” is my mouse (Unknown USB device 2-1.4). As I select that USB device and press “connect”. My mouse freezes, on both the local and server screens. How do I use my mouse within the server screen to play 3D games?

    #39452
    Kacper K.
    Participant

    Have you tried forwarding any other device? If not, please try to forward something else, like a Keyboard or USB stick, and write here whether it works or not.

    The mouse should ‘freeze’ on the local side (in your case client-side), it’s normal because every USB device during forwarding is disabled on its host machine, and becomes operational on the machine where it’s forwarded to (in your case forwarded to the server). This is what seems to be failing.

    You could also check the network latency (ping time), especially if the devices are in different networks.

    #39456
    prakhars962
    Participant

    Yes, I am forward the keyboard and Alt+ Tab shows me the programs opened on the remote machine, not the local machine. Which means Keyboard forward is perfectly working.

    I don’t think network ping is an issue. Here are the ping results from the local to the remote machine.

    64 bytes from 137.44.3.13: icmp_seq=1 ttl=62 time=12.7 ms

    64 bytes from 137.44.3.13: icmp_seq=2 ttl=62 time=12.5 ms

    64 bytes from 137.44.3.13: icmp_seq=3 ttl=62 time=12.5 ms

    64 bytes from 137.44.3.13: icmp_seq=4 ttl=62 time=12.5 ms

    64 bytes from 137.44.3.13: icmp_seq=5 ttl=62 time=12.5 ms

    ^C

    --- 137.44.3.13 ping statistics ---

    5 packets transmitted, 5 received, 0% packet loss, time 4006ms

    rtt min/avg/max/mdev = 12.474/12.562/12.730/0.087 ms

    #39457
    prakhars962
    Participant

    Hi, I just realised that the mouse forward is working. It is just that the cursor is not moving on any screen (local +remote). However, I can see that desktop icons are creating a hover effect when I physically move the mouse randomly, and when I click while the hover effect I can actually launch the program or open a folder.

    I just can’t see the cursor actually moving.

    #39587
    Britgirl
    Keymaster

    Can you enable cursor showing?

    Start a connection, open the Connection Menu (Ctrl-Al-0) -> Input -> Tick the box for “Show remote cursor pointer”. If that doesn’t help, please send us the server-side logs. Please follow the instructions here https://kb.nomachine.com/DT11R00182 and then send them to forum[at]nomachine[dot]com.

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