Multiple icons showing up in systray

Forums / NoMachine for Windows / Multiple icons showing up in systray

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  • #29529
    AvatarZardoc
    Participant

    Hi,

    I just finished building a new system Asus Tuff Z390 gaming WiFi edition. When I finished the install I added NoMachine to the system. Upon reboot, multiple NoMachine icons showed up in systray moving all over the place and I couldn’t go into the settings to do anything. I uninstalled and reinstalled with the same results. This is the first time that I have noticed this on a build and I’ve done about 10 so far with NoMachine added.

    Any guesses or better suggestions?

    Thanks

    #29557
    AvatarZardoc
    Participant

    I forgot to mention that both machines running latest Windows 19042.508 with latest NoMachine version. Connection is physical and I am using onboard graphics. The hourglass kept turning and turning as if NoMachine was trying to create a connection.

    This system has WiFi integrated card.

    Thanks for all my issues. I’m not very good with NX connections. 🙁

    #29590
    AvatarBritgirl
    Keymaster

    Please submit logs. The logs that you already sent for the other topic, do they contain also information about the session when this happened? If not, we’ll need a fresh set.

    #29594
    AvatarZardoc
    Participant

    Hi Britgirl,

    It is almost impossible to copy the folders. Like I said !M icons are popping in and out all over the systray and creating folders over and over. I will send what I was able to extract.

    Thanks.

    #29595
    AvatarZardoc
    Participant

    BTW, it’s not the same system.

    #29600
    AvatarBritgirl
    Keymaster

    If it’s a different computer, then you were right to send us new logs. Thanks.

    #29603
    Avatarbrotech
    Participant

    Hello Zardoc,
    you send logs of nxclient – .nx from userhome which is not enough to find a reason of problem appearing on your host,
    please send to us logs of nxserver of the affected computer, the procedure and paths are here:

    https://www.nomachine.com/DT10O00163
    […]
    1.4. Server on Windows
    […]

    #29615
    AvatarZardoc
    Participant

    Hi,

    I just sent the updated files. I  hope that it gives you a clue. I just keep seeing a bunch of icons popping up in the systray and I can see that it’s creating a bunch of folders in the log section.

    5080 1432 21:13:30 420.106 Utility: WARNING! Changed environment HOME to C:\Users\Admin.
    5080 1432 21:13:30 420.106 Utility: WARNING! Changed environment USERPROFILE to C:\Users\Admin.
    5080 1432 21:13:30 420.106 Utility: WARNING! Changed environment HOMEPATH to \Users\Admin.
    5080 1432 21:13:30 420.106 Utility: WARNING! Changed environment HOMEDRIVE to C:.
    5080 1432 21:13:30 420.106 Utility: WARNING! Changed environment LOCALAPPDATA to C:\Users\Admin\AppData\Local.
    5080 1432 21:13:30 420.106 Utility: WARNING! Changed environment TEMP to C:\Users\Admin\AppData\Local\Temp.
    5080 1432 21:13:30 420.106 Utility: WARNING! Changed environment TMP to C:\Users\Admin\AppData\Local\Temp.
    5080 1432 21:13:30 420.106 Utility: WARNING! Changed environment APPDATA C:\Users\Admin\AppData\Roaming.
    5080 1432 21:13:30 432.720 OsDetect: Setting os type to ‘Windows’.
    5080 1432 21:13:30 432.720 Main: Creating a new connection monitor.
    5080 10772 21:13:30 432.720 MdnsdListThread: WARNING! Could not open directory ‘C:\Users\Admin\.nx\cache’.
    5080 1432 21:13:30 685.101 ClientThread: Creating new thread.
    5080 6284 21:13:35 433.752 IoMonitorPid/PidMonitor: ERROR! Watchdogged process 8096 exited.
    5080 6284 21:13:35 433.752 System: ERROR! Killing the process 5080 with watchdog signaled.
    Error: Killing the process 5080 with watchdog signaled.
    5080 6284 21:13:35 433.752 Process: WARNING! Dumping stack for thread 6284:
    5080 6284 21:13:35 433.752 Process: #0 0x75d78930 msvcrt.dll(unlock).
    5080 6284 21:13:35 433.752 Process: #1 0x75d89bd9 msvcrt.dll(fwrite).
    5080 6284 21:13:35 433.752 Process: #2 0x67728dfd libnx.dll(Z11ProcessKillv).
    5080 6284 21:13:35 433.752 Process: #3 0x67743a1f libnx.dll(ZN6System12handleSignalEi).
    5080 6284 21:13:35 433.752 Process: #4 0x677466c2 libnx.dll(ZN10PidMonitor8eventPidEv).
    5080 6284 21:13:35 433.752 Process: #5 0x773df5f2 KERNELBASE.dll(WaitForSingleObject).
    5080 6284 21:13:35 433.752 Process: #6 0x6774532b libnx.dll(ZN10PidMonitor9notifyPidEv).
    5080 6284 21:13:35 433.752 Process: #7 0x75f3f989 KERNEL32.DLL(BaseThreadInitThunk).
    5080 6284 21:13:35 433.752 Process: #8 0x77eb74b4 ntdll.dll(RtlGetAppContainerNamedObjectPath).
    5080 6284 21:13:35 433.752 Process: #9 0x77eb7484 ntdll.dll(RtlGetAppContainerNamedObjectPath).

    #29629
    AvatarZardoc
    Participant

    Hi,

    I sent the files. But I found the problem.

    I would also like to share a remark. Is it necessary to moderate every post even after a user has been identified as legit? In my 20 plus years of doing desktop support this the first time that I have seen a forum that moderates all posts. It’s long and strenuous. I understand that trolls can be annoying but this forum is based more on concrete help and not opinions on any and everything.

    I’m sure I’m not the first to suggest this. Thanks.

    #29633
    AvatarBritgirl
    Keymaster

    To answer your question about moderation, we moderate everything because unfortunately trolls, like you rightly mention, are frequent as are spammers as are shills, so whilst this is indeed a public forum in that anyone can join and comment, it also means that the few who don’t behave force us to monitor constantly. I think it’s a small price to pay for free help from our developers who are the main contributors here in this forum.

    #29634
    AvatarBritgirl
    Keymaster

    I sent the files. But I found the problem

    Thanks for letting us know by the way, but what was the problem?

    #29635
    AvatarBritgirl
    Keymaster

    From the logs it would appear that you are using unicode characters in the hostname. And this is a known issue.

    Cannot start the nxnode program on Windows if hostname or username contains non-Latin symbols https://www.nomachine.com/TR12M06315

    #29636
    AvatarZardoc
    Participant

    Sorry, you hit the nail on the head!!

    I run most computers in French Canadian. I had named the computer guêpe. I hadn’t though of it and I looked at the logs and figured also that that was the issue. I renamed it and all is well.

    You are great detectives! Thanks.

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