No application when installed

Forums / NoMachine for Linux / No application when installed

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  • #28813
    Avatarsctoocool
    Participant

    I’m running Linux Mint 20 and I downloaded: nomachine_6.11.2_1_amd64.deb but when double clicking to install the package and then running this in the command line: sudo duke -i nomachine_6.11.2_1_amd64.deb

    It will run the code once done I then restart my computer. NoMachine will not show up in my application list. When I search for NoMachine throughout my computer, I can see the NoMachine files. I am not sure why I can not see the application. I can see the files but I am not sure how to run the application. My laptop is a Dell Latitude E5470. If anyone can help I will be very appreciative.

    Thank you

    #28829
    Avatarhawk
    Contributor

    Hi, we are trying to reproduce the issue. Which version of desktop do you have? Cinnamon, MATE or XFCE?

    #28831
    Avatarsctoocool
    Participant

    Thank you for responding back and I am running Cinnamon

    #28857
    Avatarhawk
    Contributor

    We are still unable to reproduce the problem. Please check if NoMachine menu files are on the right direction by command sudo ls -ltr /usr/share/applications/ | grep NoMachine. If output will be empty you can fix it by command sudo cp /usr/NX/share/applnk/server/xdg/NoMachine-* /usr/share/applications/.

    To check what caused that problem file ~/.xsession-errors will be very useful. Please collect this file and send this information to forum[at]nomachine[dot]com.

    #28860
    Avatarsctoocool
    Participant

    When I did the first command this is what I got:

    -rw-r–r– 1 root root   198 Aug  2 12:56 NoMachine-nxs.desktop

    -rw-r–r– 1 root root   206 Aug  2 12:56 NoMachine-nxv.desktop

    Doing the second command I got nothing and then when doing the last command this is what I got:

    bash: /home/kevin/.xsession-errors: Permission denied

     

    #28861
    Avatarsctoocool
    Participant

    I got the application to open but my iPad pro does not detect that I have NoMachine on my laptop. I tried putting in my ip address and then I get Error is 61: Connection refused.

    I tried NoMachine Service Status and it shows that Server is not running. When I tried to start the server, it will try to start and then nothing happens to where Server not running is still showing. I am also running this through my WiFi. I am not sure if this information will help but thank you for all the help.

    #28882
    Avatarhawk
    Contributor

    bash: /home/kevin/.xsession-errors: Permission denied

    Try sudo cat /home/kevin/.xsession-errors > /home/kevin/logs.xsession-errors and send /home/kevin/logs.xsession-errors file to forum[at]nomachine[dot]com.

    About the second problem we will need NoMachine logs. To properly collect those logs you can take a look on this article https://www.nomachine.com/DT10O00163#1.1 and also we will be grateful if you send those logs to forum[at]nomachine[dot]com, referencing the topic as subject.

    #28892
    Avatarsctoocool
    Participant

    Tried the first command, nothing happened and when I did the second command this is what I got: bash: /home/kevin/logs.xsession-errors: Permission denied

    When it comes to opening the NoMachine server preferences, I am not able to open it but I am not sure on how or where to go with the steps in  https://www.nomachine.com/DT10O00163#1.1 

     

     

     

     

    #28905
    Avatarhawk
    Contributor

    First command:

    sudo cat /home/kevin/.xsession-errors > /home/kevin/logs.xsession-errors

    created file named logs.xsession-errors in your home directory.

    To collect nxserver logs please use those commands in terminal in given order:
    sudo sed -i 's/#SessionLogLevel 6/SessionLogLevel 7/g' /usr/NX/etc/server.cfg
    sudo /usr/NX/bin/nxserver --restart
    sudo tar cvfz NoMachine-log.tar.gz /usr/NX/var/log/

    Those command will create file named NoMachine-log.tar.gz in you home directory.

    Please send us those both files (NoMachine-log.tar.gz, logs.xsession-errors) to forum[at]nomachine[dot]com, referencing the topic as subject.

    #28908
    Avatarsctoocool
    Participant

    The first command did not give me anything and when I did the second command I got this:

    NX> 162 Service: nxserver already disabled.

    NX> 162 Service: nxnode already disabled.

    NX> 162 Service: nxd already disabled.

    Then I entered in the last command and this is what I got:

    tar: Removing leading `/’ from member names

    /usr/NX/var/log/

    /usr/NX/var/log/nxinstall.log

    /usr/NX/var/log/nxupdate.log

    /usr/NX/var/log/archives/

    /usr/NX/var/log/nxerror.log

    /usr/NX/var/log/nxd.log

    /usr/NX/var/log/nxserver.log

    /usr/NX/var/log/logrotate/

    /usr/NX/var/log/nxuninstall.log

     

    #28949
    Avatarhawk
    Contributor

    Installation seems to be corrupted and we are unable to track the issue. Please reinstall it completely. You can do this by running those command in given order:
    sudo dpkg --purge nomachine
    sudo rm -rf /usr/NX/ /var/NX/ /etc/NX/
    sudo dpkg -i nomachine_6.11.2_1_amd64.deb

    #28959
    Avatarsctoocool
    Participant

    It worked, thank you so much. I thought that I did everything correctly in the beginning but I am not sure what I did wrong.

    Thank you again

     

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