August 3, 2020 at 08:06 #28813
I’m running Linux Mint 20 and I downloaded: nomachine_6.11.2_1_amd64.deb but when double clicking to install the package and then running this in the command line: sudo duke -i nomachine_6.11.2_1_amd64.deb
It will run the code once done I then restart my computer. NoMachine will not show up in my application list. When I search for NoMachine throughout my computer, I can see the NoMachine files. I am not sure why I can not see the application. I can see the files but I am not sure how to run the application. My laptop is a Dell Latitude E5470. If anyone can help I will be very appreciative.
Thank youAugust 3, 2020 at 13:51 #28829
Hi, we are trying to reproduce the issue. Which version of desktop do you have? Cinnamon, MATE or XFCE?August 3, 2020 at 14:16 #28831
Thank you for responding back and I am running CinnamonAugust 4, 2020 at 17:17 #28857
We are still unable to reproduce the problem. Please check if NoMachine menu files are on the right direction by command
sudo ls -ltr /usr/share/applications/ | grep NoMachine. If output will be empty you can fix it by command
sudo cp /usr/NX/share/applnk/server/xdg/NoMachine-* /usr/share/applications/.
To check what caused that problem file
~/.xsession-errorswill be very useful. Please collect this file and send this information to forum[at]nomachine[dot]com.August 5, 2020 at 07:54 #28860
When I did the first command this is what I got:
-rw-r–r– 1 root root 198 Aug 2 12:56 NoMachine-nxs.desktop
-rw-r–r– 1 root root 206 Aug 2 12:56 NoMachine-nxv.desktop
Doing the second command I got nothing and then when doing the last command this is what I got:
bash: /home/kevin/.xsession-errors: Permission deniedAugust 5, 2020 at 07:55 #28861
I got the application to open but my iPad pro does not detect that I have NoMachine on my laptop. I tried putting in my ip address and then I get Error is 61: Connection refused.
I tried NoMachine Service Status and it shows that Server is not running. When I tried to start the server, it will try to start and then nothing happens to where Server not running is still showing. I am also running this through my WiFi. I am not sure if this information will help but thank you for all the help.August 5, 2020 at 14:57 #28882
bash: /home/kevin/.xsession-errors: Permission denied
sudo cat /home/kevin/.xsession-errors > /home/kevin/logs.xsession-errorsand send
/home/kevin/logs.xsession-errorsfile to forum[at]nomachine[dot]com.
About the second problem we will need NoMachine logs. To properly collect those logs you can take a look on this article https://www.nomachine.com/DT10O00163#1.1 and also we will be grateful if you send those logs to forum[at]nomachine[dot]com, referencing the topic as subject.August 6, 2020 at 08:17 #28892
Tried the first command, nothing happened and when I did the second command this is what I got: bash: /home/kevin/logs.xsession-errors: Permission denied
When it comes to opening the NoMachine server preferences, I am not able to open it but I am not sure on how or where to go with the steps in https://www.nomachine.com/DT10O00163#1.1August 6, 2020 at 18:14 #28905
sudo cat /home/kevin/.xsession-errors > /home/kevin/logs.xsession-errors
created file named logs.xsession-errors in your home directory.
To collect nxserver logs please use those commands in terminal in given order:
sudo sed -i 's/#SessionLogLevel 6/SessionLogLevel 7/g' /usr/NX/etc/server.cfg
sudo /usr/NX/bin/nxserver --restart
sudo tar cvfz NoMachine-log.tar.gz /usr/NX/var/log/
Those command will create file named NoMachine-log.tar.gz in you home directory.
Please send us those both files (NoMachine-log.tar.gz, logs.xsession-errors) to forum[at]nomachine[dot]com, referencing the topic as subject.August 7, 2020 at 06:41 #28908
The first command did not give me anything and when I did the second command I got this:
NX> 162 Service: nxserver already disabled.
NX> 162 Service: nxnode already disabled.
NX> 162 Service: nxd already disabled.
Then I entered in the last command and this is what I got:
tar: Removing leading `/’ from member names
Attachments:August 10, 2020 at 12:35 #28949
Installation seems to be corrupted and we are unable to track the issue. Please reinstall it completely. You can do this by running those command in given order:
sudo dpkg --purge nomachine
sudo rm -rf /usr/NX/ /var/NX/ /etc/NX/
sudo dpkg -i nomachine_6.11.2_1_amd64.debAugust 11, 2020 at 08:47 #28959
It worked, thank you so much. I thought that I did everything correctly in the beginning but I am not sure what I did wrong.
Thank you again
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